Customer Service Ambassador

2 weeks ago


Sedona, Arizona, United States Curaleaf Full time
Overview
Curate your skills and knowledge to excel in our retail environment as a Customer Service Ambassador. This role offers an exciting opportunity to provide top-notch service, educate guests on products, and drive sales. With competitive compensation at $15 per hour, you'll be able to grow your career while making a positive impact.

About the Role
In this dynamic position, you will represent Curaleaf as a brand ambassador by delivering exceptional customer experiences. You will work closely with your team to create a welcoming store environment, ensure guest satisfaction, and maintain high standards of quality. As a skilled communicator, you will use your expertise to inform guests about our products, promote sales, and build strong relationships. Your success will be measured by your ability to meet or exceed sales targets, improve customer satisfaction scores, and contribute to a positive store culture.

Key Responsibilities
- Provide outstanding customer service, ensuring that each guest has a positive experience during every visit
- Educate guests on our products, answering questions, and offering recommendations based on their needs
- Drive sales by promoting products, maintaining accurate inventory counts, and using point-of-sale systems efficiently
- Collaborate with your team to achieve sales goals, improve store appearance, and maintain a clean and organized workspace
- Stay up-to-date on promotions, new products, and company initiatives through internal tools and resources

Requirements
- 1+ year of retail sales experience, preferably in a fast-paced environment
- Excellent communication and interpersonal skills, with a proven track record of providing exceptional customer service
- Ability to work effectively in a team, support colleagues, and contribute to a positive store culture
- Basic math skills, accuracy, and attention to detail, with experience handling cash and operating point-of-sale systems
- Comfortable working a variety of shifts, including nights, weekends, and holidays

Benefits
This is a fantastic opportunity to join a leading cannabis retailer and develop your skills in a dynamic environment. With competitive compensation, opportunities for growth, and a comprehensive benefits package, we offer a compelling reason to apply.

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