Customer Service Ambassador
3 weeks ago
Estimated Salary: $40,000 - $55,000 per year
We are seeking a highly motivated and professional individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our guests and internal employees in a fast-paced food and beverage environment.
Key Responsibilities:
- Arrive at scheduled start time in appropriate uniform and ready for work
- Uniform must be neat and pressed
- Collect and set up any necessary equipment to perform job including side-work
- Know all menus and wine lists
- Serve guests and internal employees in established standards
- Reset tables with all items including proper, polished service ware
- Keep work station clean at all times
- Read all memos
- Maintain a positive and professional attitude towards guests and co-workers
- Report to Restaurant Manager before ending work shift
- Act as an ambassador of Enchantment by speaking positively of the Resort at all times
- Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
- Know resort layout
- Work efficiently and as a team
- Other duties as assigned
Requirements:
High school diploma or equivalent required. Must be able to work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive, and have a professional attitude towards guests, co-workers, and management. Must maintain current food handler's certification. Prior busser experience desired. English skills necessary to communicate with guests.
Physical Requirements:
Lifting & Carrying up to 45 lbs.
50% Walking
35% Bending & lifting
15% Standing
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
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