Salesforce Business Systems Analyst

2 weeks ago


Atlanta, Georgia, United States Mauser Packaging Solutions Full time
Job Overview

Key Responsibilities:
  • Establish and oversee metrics for data integrity to guarantee that business data and reporting requirements are consistently fulfilled.
  • Leverage advanced technological, analytical, and communication capabilities to offer consultative guidance to business stakeholders.
  • Deliver Level 1 and Level 2 support for business applications.
  • Engage with business users and application teams to evaluate, prioritize, and document requirements, use cases, user stories, and workflows for technology initiatives.
  • Collaborate with stakeholders to produce thorough analysis and documentation, ensuring effective communication across various teams.
  • Identify and utilize the most appropriate requirement types (e.g., use cases, stories, diagrams) to articulate business needs.
  • Conduct comprehensive quality assurance throughout the stages of system development.
  • Create user test cases aligned with functional specifications and lead evaluations for user acceptance testing.
  • Ensure that delivered solutions meet the success criteria outlined in the project charter; address any discrepancies by assessing impacts and determining resolutions with business input.
  • Promote the advantages of new technologies or strategies to both internal and external stakeholders.
  • Evaluate significant platform updates and new features to assess their value and benefits for our environment and users.
Qualifications:
  • Bachelor's degree in IT, Computer Science, or equivalent practical experience.
  • Over 5 years of proven experience in analytics and Salesforce development; Salesforce certifications are advantageous.
  • Demonstrated success in analytics with the capability to generate process documentation and actionable reports.
  • Ability to convert data into actionable insights.
  • High proficiency in Microsoft Office Suite.
  • Excels in collaborative settings while also capable of independent work.
  • Exceptional oral and written communication skills.
  • Strong interpersonal and consultative abilities with the flexibility to adapt to various environments.
  • Skilled in facilitating remote or in-person interviews and group discussions.
  • Analytical mindset and problem-solving skills with a keen attention to detail.
  • Proficient in gathering requirements, documentation, and process modeling.
  • Ability to learn and adapt swiftly in a dynamic environment.
  • Familiarity with ITIL, Project Management, Agile, Waterfall methodologies, and best practices in Salesforce development.
  • Experience working with cross-functional teams.
  • Hands-on experience with Salesforce, including both Lightning and Classic interfaces.
About Mauser Packaging Solutions

At Mauser Packaging Solutions, we are committed to innovation and making a positive impact on the world. We strive to create a workplace that fosters growth and development for all employees.

Our mission is to assist our customers in achieving greater sustainability through their packaging solutions. We empower our team members to engage in meaningful work, tackle intriguing challenges, and be part of a diverse, forward-thinking group.

Join us and take pride in being part of a company that continually seeks to innovate and enhance customer service while promoting environmental stewardship.

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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