Patient Access Representative

6 days ago


Stratford, New Jersey, United States Thomas Jefferson University Hospital Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Access Representative to join our team at Thomas Jefferson University Hospital. As a key member of our registration team, you will be responsible for providing exceptional patient service, ensuring accurate and timely registration, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Greets patients and visitors with professionalism and courtesy
  • Verifies patient demographic and insurance information
  • Collects co-pays, co-insurance, and deductibles
  • Ensures accurate and timely registration
  • Provides excellent customer service and resolves issues in a timely manner
Requirements
  • High school degree or equivalent required; associate degree preferred
  • Previous customer service experience, preferably in a healthcare setting
  • Proficient in the use of computers and medical terminology
  • Ability to work in a fast-paced environment and maintain a high level of accuracy
What We Offer

As a Patient Access Representative at Thomas Jefferson University Hospital, you will have the opportunity to work in a dynamic and patient-centered environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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