Customer Service Associate

4 weeks ago


Las Cruces, New Mexico, United States Mass Markets Full time
Job Summary

As a Telecom Customer Care Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. This includes listening to customers, understanding their needs, and resolving customer issues. You will also utilize systems and technology to complete account management tasks and document customer claims in appropriate systems. Additionally, you will follow all required scripts, policies, and procedures, and comply with requirements surrounding confidential information and personal information.

Key Responsibilities
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner.
  • Listen to customers, understand their needs, and resolve customer issues.
  • Utilize systems and technology to complete account management tasks.
  • Document and process customer claims in appropriate systems.
  • Follow all required scripts, policies, and procedures.
  • Comply with requirements surrounding confidential information and personal information.

About Mass Markets
Mass Markets is a leading provider of telecommunications services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this role.

  • Las Cruces, New Mexico, United States Mass Markets Full time

    Mass Markets is seeking a skilled Customer Service Associate to join our team. About Us: As a leading company in the industry, we strive to provide exceptional customer experiences. Our commitment to excellence drives us to continually improve our services and products.Job Overview: As a Customer Service Associate, you will be responsible for handling...


  • Las Cruces, New Mexico, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a valued member of the Family Dollar team, you will play a key role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service through timely and professional communication.Resolve customer issues efficiently and effectively.Collaborate with internal teams to ensure seamless issue resolution.Accurately...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryAs a Customer Service Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and courteous...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryAs a Contact Center Professional at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional and timely manner. Your primary goal will be to ensure first call resolution through effective problem-solving and call handling. You will also be responsible for researching systems to find missing information and...


  • Las Cruces, New Mexico, United States Walmart Full time

    Job OverviewAs a Front End Service Associate at Walmart, you will be focused on providing exceptional customer service and ensuring compliance with company policies. Your responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be required to stand for long periods of...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and meeting or exceeding performance...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through inbound calls, emails, and chats.Key Responsibilities:Respond to customer...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Customer Service Representative Job DescriptionMCI Careers is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat interactions.Key...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Customer Service Representative Job DescriptionAt MCI Careers, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and is looking for a challenging and rewarding career opportunity.Key...


  • Las Cruces, New Mexico, United States MCI, LC Full time

    Job SummaryAt MCI, LC, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our products and services.Key ResponsibilitiesHandle inbound and...


  • Las Cruces, New Mexico, United States FastMarket Full time

    OverviewAs a Mid/Second Shift Associate at FastMarket, you will be at the heart of our bustling convenience store and gas station. This dynamic role is perfect for those who thrive in a lively environment and enjoy being part of the daytime and early nighttime community.Why Choose This Role?Dynamic Work Environment: Experience the vibrant and varied pace of...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Entry-Level Contact Center RepresentativeJob Type: Full-Time & Part-TimePay Types: Hourly + BonusSalary: $12.10 - $13.75 / hourApplication Details: No Resume Required, Entry-LevelJob OverviewWe are seeking entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. As a...

  • Cafe Associate

    4 weeks ago


    Las Cruces, New Mexico, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will be responsible for providing exceptional customer service, preparing food and beverages, and maintaining a clean and safe environment for our members.Key ResponsibilitiesCustomer Service: Greet members, respond to...

  • Customer Service Lead

    4 weeks ago


    Las Cruces, New Mexico, United States Circle K Stores, Inc. Full time

    Customer Service LeadWe are seeking a highly skilled Customer Service Lead to join our team at Circle K Stores, Inc. As a Customer Service Lead, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.Key Responsibilities:* Provide excellent customer service to customers* Lead a team of...


  • Las Cruces, New Mexico, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Customer Service RepresentativeAt Mass Markets, we're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Handle inbound and outbound customer contacts...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and selling our products and services.Key...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...