Customer Service Representative

4 weeks ago

Las Cruces, New Mexico, United States FastMarket Full time
Overview

As a Mid/Second Shift Associate at FastMarket, you will be at the heart of our bustling convenience store and gas station. This dynamic role is perfect for those who thrive in a lively environment and enjoy being part of the daytime and early nighttime community.

Why Choose This Role?
  • Dynamic Work Environment: Experience the vibrant and varied pace of the mid/second shift.
  • Balance Your Day: Enjoy the flexibility of midday start times and evening finishes.
  • Team Engagement: Be part of a supportive and energetic team that thrives during these hours.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Competitive Pay Rate: $12.50 per hour
Responsibilities
  1. Provide Exceptional Customer Service: Deliver top-notch service during the busy midday and evening hours, ensuring every customer leaves happier than when they arrived.
  2. Merchandising and Store Appearance: Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
  3. Cashiering and Transactions: Handle a high volume of transactions with efficiency and a friendly attitude.
  4. Safety and Security: Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  5. Team Collaboration: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  6. Cleanliness and Maintenance: Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  7. Inventory Management: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
  • Other duties as assigned
Qualifications
  • Age Requirement: Must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
  • Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Reliable presence during the critical midday and early evening hours.
  • Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
  • Previous Experience: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job.

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