Senior Resident Service Coordinator

1 month ago


Chicago, Illinois, United States Metropolitan Family Services Full time
Job Title: Senior Resident Service Coordinator

Metropolitan Family Services is seeking a highly motivated and experienced Senior Resident Service Coordinator to join our team. As a key member of our Calumet team, you will be responsible for providing exceptional service to seniors in our community.

Key Responsibilities:
  • Provide ongoing outreach and engagement to build relationships with clients 55 years and older and inform them of available resources.
  • Complete assessments to understand basic needs, quality of life indicators, current services, and to identify opportunities for education/socialization and recreational activities.
  • Organize and coordinate recreational, social, and educational activities for seniors.
  • Conduct well-being checks as needed and handle emergency and crisis situations with residents.
  • Establish a senior group to support the development of community events and activities.
  • Aware of all resources in the community and work with these resources to provide referrals for seniors.
  • Serve as an advocate and track and follow up as appropriate.
  • Work within contract, grant, and program requirements, including meeting timelines and reporting requirements.
  • Enter documentation in CMTS and file by assigned timeline.
  • Authorize limited amounts of financial assistance to clients and track and manage deliverables to meet and exceed monthly goals.
  • Take increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
Requirements:
  • At least one year of experience in a related field or senior populations.
  • High school diploma or GED required. Bachelor's degree in social work or related field from an accredited college or university preferred.
  • Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
  • Requires mobility to work with senior caseload and ability to maintain assigned community and home-based services.
  • Ability to work effectively with diverse individuals and groups and provide a high level of customer service to residents, partners, funders, visitors, etc.
  • Excellent skills in a wide array of computer software, including Word, PowerPoint, and Excel.
  • Excellent oral and written communications skills, including knowledge of grammar and spelling, and ability to compose documents and letters and to proofread and edit documents as needed.
  • Ability to work both individually and as a team member in a highly complex and face-paced environment.
Benefits:
  • Compensation is commensurate with years of related experience, position requirements, and candidate qualifications.
  • Metropolitan Family Services offers a very generous benefits packet to our professionals, including Blue Cross and Blue Shield Medical Coverage, Dental and Vision Insurance Options, 12 paid Holidays, Paid Time Off (PTO), Parental Leave, Bereavement Leave, 401K Plan, Training and Professional Development Plan with E-Learning, Wellness Initiative Program, and Employee Assistance Network.

Metropolitan Family Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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