Front Desk Representative

6 days ago


Park City, Utah, United States Steinlodge Full time

Stein Eriksen Lodge: A Premier Destination

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Stein Eriksen Lodge, a Forbes Five-Star Hotel and Spa located in Park City, Utah.

Job Summary

The Front Desk Agent will provide exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure. This role will also assist with daily front office operations, including guest check-in, room assignments, and resolving any issues that may arise.

Responsibilities

  • Provide prompt and efficient service to guests, responding to their needs and requests in a timely manner
  • Assist with guest check-in and check-out, including room assignments and key distribution
  • Resolve guest complaints and issues in a professional and courteous manner
  • Maintain accurate records and reports, including guest information and front office operations
  • Collaborate with other departments to ensure seamless guest experiences

What We Offer

  • Competitive wages and bonus plans to recognize your dedication and service
  • Paid training time and programs to ensure your success
  • Chef-prepared meals daily in our cafeteria, at no cost to you
  • On-site heated garage for employee parking
  • Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
  • Flexible schedules and time off policies to accommodate family, school, and other activities
  • Weekly raffles for tickets to events such as the Utah Jazz, Grizzlies, and Salt Lake Bees
  • Monthly team member appreciation events and recognition programs
  • Hotel room, spa, dining, shopping, ski/snowboard rental discounts available
  • Subsidized housing available on a first-come, first-served basis

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and problem-solving skills
  • Ability to stand and walk for extended periods

Stein Eriksen Lodge is an Equal Opportunity Employer



  • Park City, Utah, United States The Chateaux Full time

    **Job Summary**The Chateaux is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience.**Key Responsibilities**Greet and register guests, assigning...


  • Park City, Utah, United States HOLIDAY INN EXPRESS & SUITES HEBER Full time

    Front Desk AssociateHoliday Inn Express HeberWe are seeking a detail-oriented and guest-focused individual to join our Front Desk team as a Front Desk Associate. This role is perfect for someone who enjoys providing exceptional customer service and working in a fast-paced environment.A Front Desk Associate is responsible for maintaining the smooth operation...


  • Park City, Utah, United States Vail Resorts Full time

    Job Summary:As a Front Desk Agent with Vail Resorts, you will be the face of our hotel, providing exceptional customer service and ensuring a memorable experience for our guests. This role is ideal for individuals new to hospitality, offering a great starting point with opportunities for career advancement.Key Responsibilities:Provide warm and welcoming...


  • Park City, Utah, United States The Chateaux Full time

    **Welcome to The Chateaux****Job Summary**We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at The Chateaux. As a key member of our Rooms Division, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Key Responsibilities**• Greet and...


  • Park City, Utah, United States Steinlodge Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Steinlodge. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth and enjoyable stay for our guests.Key...


  • Park City, Utah, United States Vail Resorts Full time

    Job Summary:As a Front Desk Agent at Vail Resorts, you will be the face of the hotel, serving as the first point of contact for all guests. Your primary responsibility will be to ensure a memorable stay for our guests, providing exceptional customer service and creating a welcoming atmosphere.Key Responsibilities:Check guests in and out, handling all...


  • Park City, Utah, United States Vail Resorts Full time

    Job SummaryAs a Front Desk Agent at Vail Resorts, you will be the primary point of contact for guests, providing exceptional service and ensuring a memorable stay. This role is ideal for individuals new to hospitality, offering opportunities for growth and upward mobility.Key ResponsibilitiesProvide personalized service to guests, addressing their needs and...


  • Park City, Utah, United States Steinlodge Full time

    **Front Desk Agent Opportunity****Job Summary**We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Steinlodge. As a key member of our Rooms Division, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Key Responsibilities**• Excellent...


  • Park City, Utah, United States Steinlodge Full time

    Stein Eriksen Lodge: A Premier DestinationWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Stein Eriksen Lodge, a Forbes Five-Star Hotel and Spa located in Park City, Utah.Job SummaryThe Front Desk Agent will provide exceptional service to our guests, ensuring a warm and welcoming experience from arrival to...


  • Park City, Utah, United States Vail Resorts Full time

    Job Summary:As a Front Desk Agent with Vail Resorts, you will be the face of our hotel, serving as the primary point of contact for all guests. Your exceptional customer service skills and warm demeanor will make every guest's stay a memorable one.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive experience from...


  • Park City, Utah, United States Vail Resorts Full time

    Job Summary:As a Front Desk Agent with Vail Resorts, you will be the face of our hotel, serving as the primary point of contact for all guests. Your exceptional customer service skills and warm demeanor will make every guest's stay a memorable one.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive experience from...


  • Park City, Utah, United States Steinlodge Full time

    **Front Desk Agent Opportunity****Job Summary**We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Steinlodge. As a key member of our Rooms Division, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.**Key Responsibilities**Excellent communication skills...


  • Park City, Utah, United States Vail Resorts Full time

    Experience the Ultimate Guest ServiceAs a Front Desk Agent at Vail Resorts, you will be the face of our hotel, providing exceptional guest service and creating unforgettable experiences for our visitors. If you're new to hospitality, this role is an excellent starting point with tremendous opportunities for growth and advancement.Key Responsibilities:Deliver...


  • Park City, Utah, United States HOLIDAY INN EXPRESS & SUITES HEBER Full time

    Hotel Front Desk Associate Job Description **About Us** Holiday Inn Express & Suites Heber is a guest service-focused hotel seeking energetic and out-going individuals to join our Front Desk team as a Full-Time Front Desk Associate. **Job Summary** A Front Desk Associate is responsible for providing above-and-beyond guest services while maintaining all...


  • Park City, Utah, United States HOLIDAY INN EXPRESS & SUITES HEBER Full time

    Front Desk AssociateWe are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at HOLIDAY INN EXPRESS & SUITES HEBER. As a Front Desk Associate, you will be responsible for providing exceptional guest service, ensuring a smooth check-in and check-out process, and maintaining the overall front desk operations.Key...

  • Front Desk Manager

    3 weeks ago


    Park City, Utah, United States Steinlodge Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Stein Eriksen Lodge. As a key member of our Front Office team, you will be responsible for overseeing the daily operations of the Front Desk, Concierge, and Guest Services.Key ResponsibilitiesManage and supervise a team of front desk staff, ensuring excellent...


  • Park City, Utah, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAs a Front Desk Agent with Vail Resorts, you'll be the face of our hotel, providing exceptional service to our guests and making their stay unforgettable. If you're new to hospitality, this role is an excellent starting point with opportunities for growth and advancement.Key Responsibilities:Deliver outstanding...

  • Front Desk Manager

    4 days ago


    Park City, Utah, United States Steinlodge Full time

    Stein Eriksen Lodge: A Premier DestinationWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Stein Eriksen Lodge, Utah's only Forbes Five-Star Hotel and Spa. As a Front Desk Manager, you will be responsible for overseeing the daily operations of the Front Desk, Concierge, and Guest Services, ensuring that our guests have...

  • Front Desk Team Lead

    2 weeks ago


    Park City, Utah, United States Steinlodge Full time

    **Job Summary**Steinlodge is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Rooms Division, you will be responsible for leading our front desk operations and ensuring exceptional guest service.**Key Responsibilities**Lead and manage a team of front desk staff to deliver outstanding guest service and...

  • Front Desk Manager

    2 weeks ago


    Park City, Utah, United States Steinlodge Full time

    Stein Eriksen Lodge: A Premier DestinationWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Stein Eriksen Lodge, a Forbes Five-Star Hotel and Spa located in Park City, Utah.Key Responsibilities:Oversee daily operations of the Front Desk, Concierge, and Guest ServicesAssist with training and managing the team and...