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Overnight Front Desk Representative

1 month ago

Park City, Utah, United States Aimbridge Hospitality Full time

Job Summary: As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests.

Key Responsibilities:

  • Greet and welcome all guests approaching the Front Desk
  • Maintain proper operation of the telephone switchboard
  • Handle requests for information, mail, and messages
  • Answer guest inquiries about hotel service facilities and hours of operation
  • Deliver guest items and resolve any issues in a timely and professional manner

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to maintain confidentiality and handle sensitive information

About Aimbridge Hospitality: Aimbridge Hospitality is a leading hospitality company that operates a portfolio of hotels and resorts across the United States. We are committed to providing exceptional guest service and creating memorable experiences for our guests.