Front Desk Representative

4 weeks ago


Park City, Utah, United States Lodging Dynamics Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Park City Peaks Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Register guests into the hotel in a prompt and courteous manner
  • Book guest reservations and coordinate with the reservation center
  • Handle confidential information with a high degree of integrity
  • Answer and route calls as appropriate
  • Resolve minor guest complaints to the satisfaction of the customer

Requirements:

  • High school diploma or equivalent
  • Good understanding of procedures and practices in the hospitality industry
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills

What We Offer:

  • Full suite of benefits, including health, dental, vision, and 401(k)
  • Paid time off for full and part-time associates
  • Travel discounts at hotel partners and franchises around the world
  • Leadership development program and growth opportunities

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years. Our mission is to 'Make Money and Do Good' by providing exceptional services and opportunities to our employees, guests, and investors.



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