Fitness Sales and Service Representative

1 week ago


Mountain View, California, United States 24 Hour Fitness Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Associate to join our team at 24 Hour Fitness. As a Sales and Service Associate, you will be responsible for delivering an exceptional sales and service experience to our members and guests, ensuring a welcoming, informative, and inclusive experience when they visit our gym.

Key Responsibilities

  • Develop first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
  • Help keep our gym clean, well-maintained, and safe for members and guests.
  • Deliver an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit.
  • Support an exceptional new member onboarding experience that helps members get connected to our fitness offerings.

Requirements

  • Authentic, sincere, and open-minded; you show up as who you are.
  • Self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
  • Strive to excel, exceed goals, have a can-do attitude, and embrace failure as an opportunity to grow and learn.
  • Love to achieve or exceed your goals, and you have a genuine service mentality.
  • 1+ years of retail or fitness sales experience.

What We Offer

  • Free Club Membership.
  • Employee Assistance Program (EAP).
  • Basic Group Life and AD&D Insurance ($10,000).
  • 401k Savings and Investment Plan.
  • Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits for employees working an average of 30 hours or more per week.

Travel Requirement

Minimum travel may be required for training purposes and lead generation.



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