Sales and Customer Service Representative

1 month ago


Mountain View, California, United States Massage Envy Full time
{"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping our clients achieve their wellness goals while building a rewarding career.

Perks and Benefits
  • Competitive hourly rate of $20 plus bonuses and commissions
  • Comprehensive healthcare package, including medical, dental, and vision plans
  • 401(k) retirement plan with company match
  • Employee referral bonus program
  • A flexible schedule to balance work and life
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 40% discount on all products
What We're Looking For
  • A high school diploma or equivalent and previous retail or sales experience
  • Critical thinking and problem-solving skills, with excellent math and computer abilities
  • Exceptional communication and interpersonal skills, with a passion for building strong relationships
  • A general knowledge of massage and skin care services, with a commitment to total body care
Day-to-Day Responsibilities
  • Provide outstanding customer service, ensuring every client feels valued and understood
  • Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
Culture and Support
  • Trained leadership committed to your success
  • Award programs, such as Sales Associate of the Year
  • A caring community that celebrates individuality and shares knowledge

If you're ready to join a dynamic team of professionals who share your passion for wellness, we look forward to meeting you.

", "lang_code": "en"}
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