Telecommunications Network Support Specialist

2 days ago


Orlando, Florida, United States TEKsystems Full time

About the Role

TEKsystems is seeking a Telecommunications Network Support Specialist to join our team. This role will involve providing technical support for various telecommunications tools and technologies, including T-Mobile Cell Towers, Network, and related systems.

Key Responsibilities

  • Handling tickets related to telecommunications issues
  • Researching and troubleshooting network and telecommunication problems
  • Escalating unresolved issues to relevant teams, such as field engineers or networking administration
  • Providing technical support to customers on operational and maintenance aspects of system equipment

Requirements

  • 1-2 years of experience in a similar role, preferably in an ISP, Network, or RF environment
  • Familiarity with ticketing systems and Microsoft Office applications
  • Previous cell phone network experience is a plus

Preferred Qualifications

  • Active A+, Network +, Security +, CCNA, or other relevant certifications
  • Military experience is preferred, but not required

What We Offer

  • A competitive salary estimated at $65,000 - $85,000 per year, depending on location and experience
  • The opportunity to work with a variety of telecommunications tools and technologies
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive team environment

Why Join Us?

At TEKsystems, we value our employees' skills, experience, and unique perspectives. We offer a range of benefits, including flexible working arrangements, professional development opportunities, and a positive work-life balance. If you're looking for a challenging and rewarding career in telecommunications, we encourage you to apply.



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