Clinical Research Coordinator Assistant

2 weeks ago

Irving, Texas, United States NEXT Oncology Full time
Position Overview:
As a vital member of the NEXT Oncology team, the Clinical Research Coordinator Assistant plays a crucial role in supporting patients throughout their clinical journey. This position is designed to assist patients by managing referral appointments and ensuring seamless communication between various stakeholders involved in clinical studies.
Key Responsibilities:
  • Uphold patient and sponsor confidentiality to maintain trust and integrity.
  • Gather patient records from diverse sources while adhering to HIPAA regulations, ensuring professional interactions with medical records departments and physician offices.
  • Keep healthcare providers and research staff informed about the status of patient records.
  • Process medical record requests and manage information releases in compliance with HIPAA standards.
  • Provide backup support to Clinical Trial Navigators at other locations as needed.
  • Verify that medical records meet the necessary criteria for clinical trial participation and collaborate with research coordinators to confirm eligibility.
  • Coordinate and schedule referral appointments efficiently.
  • Send appointment reminders and offer patients essential information regarding their visits.
  • Maintain accurate tracking and documentation of referrals to enhance team communication and ensure patient safety.
  • Ensure thorough registration processes, including collecting patient demographics and insurance details.
  • Address referrals promptly and facilitate timely appointment scheduling.
  • Compile comprehensive information about patients' clinical histories and referral requirements.
  • Engage with organizations and insurance providers to fulfill prior approval criteria, presenting necessary medical details.
  • Assist patients in navigating potential challenges related to healthcare access, including financial or social barriers.
  • Update insurance information and secure preauthorization for new patient consultations.
  • Participate in meetings and briefings concerning ongoing clinical studies as required.
  • Maintain a positive and collaborative attitude within the research team.
  • Exhibit professionalism in interactions with clients and external medical record facilities.
  • Stay current with mandatory training and professional development.
  • Perform additional duties as assigned.

Qualifications and Skills:
  • Bachelor's degree, preferably in Health Sciences.
  • Familiarity with Phase I oncology clinical research.
  • Proficient in relevant software applications, including Microsoft Office Suite and Adobe Acrobat Pro.
  • Strong interpersonal skills for effective collaboration with research personnel.
  • Understanding of medical terminology.
  • Knowledge of ICH GCP, FDA, OHRP, OSHA, and HIPAA guidelines relevant to clinical research.
  • Excellent organizational abilities to manage workflow independently.
  • Capability to prioritize tasks swiftly and accurately with minimal supervision.
  • Adept at multitasking, working autonomously, and functioning as part of a team.
  • Clear and effective verbal and written communication skills.

Physical Requirements:
  • The physical demands of this role require the ability to sit and communicate via telephone for extended periods.
  • Corrected vision and hearing within normal ranges are necessary.
  • An outgoing and friendly demeanor is essential for interactions with both internal and external parties.

Employment Type:
  • Full-time
  • Exempt
  • Monday to Friday
  • 8 AM to 5 PM
  • Onsite position

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