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Clinical Study Recruiter

2 months ago

Irving, Texas, United States ALLIANCE CLINICAL LLC Full time
Job Overview

SUMMARY: The Clinical Study Recruiter plays a vital role in enhancing our research database by identifying and evaluating potential participants for clinical trials. This role demands exceptional communication skills, enabling effective interaction with individuals from diverse backgrounds.

KEY RESPONSIBILITIES: The following duties are essential to this position. Additional responsibilities may be assigned as needed.

  1. Adhere to all organizational policies and procedures.
  2. Maintain strict confidentiality and compliance with industry standards.
  3. Source and recruit candidates for upcoming clinical trials using database resources.
  4. Coordinate and schedule appointments for prospective study participants.
  5. Handle incoming calls for patient screening inquiries.
  6. Engage with study participants courteously, providing clear information about study goals and instructions.
  7. Work collaboratively with team members to achieve common objectives.
  8. Fulfill all study protocol requirements, meeting departmental and personal performance targets.
  9. Perform additional tasks as required to support organizational needs.

QUALIFICATIONS: To succeed in this role, candidates must demonstrate the ability to perform each essential duty effectively. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be provided for individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE:

  1. High school diploma or GED is required; some college coursework is preferred.
  2. Experience in a call center environment is advantageous.
  3. Bilingual abilities are a plus.
  4. Prior experience in a healthcare or medical office is preferred.
  5. Strong verbal and written communication skills are essential.
  6. Exceptional customer service skills with both internal and external stakeholders.
  7. A proven ability to manage multiple tasks in a dynamic environment.

Benefits for eligible full-time employees include:

  • Medical, Dental, and Vision coverage
  • 401k Plan with employer matching
  • Paid Time Off and Holiday pay