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Orthopedic and Spine Service Line Clinical Program Director
2 months ago
Job Summary:
This role reports to the System Director, Clinical Supply Chain. The Clinical Supply Chain Director - Orthopedic and Spine Service Line will be responsible for providing strategic leadership and management of the service line clinical utilization program and service line, while providing support for the implementation of service line projects. This position will be responsible for the coordination and management of clinical projects, as well as representing the service line expertise to all CHRISTUS Health facilities and staff, including C-Suite and physicians.
Key Responsibilities:
- Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Follow CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA) designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Consistently support CHRISTUS Health's Spirit of Serving Standards, in line with the Mission, Vision, and values of CHRISTUS Health.
- Serve as the subject matter expert to all CHRISTUS Health facility department directors, C-Suite, and physicians.
- Assist in implementing CHRISTUS Health Resource Utilization Clinical Standards of Business practices, market standardization, consumption minimization management system wide, while supporting the Supply Chain Vision and Mission.
- Establish, track, and monitor the service line's annual performance objectives – both qualitative and quantitative – and report these on a regular basis (minimum quarterly) to the Team and System Director.
- Develop, maintain, and update the service line projects on annual project/work plan.
- Provide leadership and serve as clinical expert to the System Value Analysis Teams and all CHRISTUS Health facilities for the service line.
- Serve as the clinical expert for the service line to the contracting team.
- Identify opportunities for custom contracts to fill gaps and increase contract coverage for the CHRISTUS Health System.
- Assess and quantify clinical utilization opportunities available to CHRISTUS Health.
- Presents project rationale, timeline, and opportunity impact for approval and updates annual work plan.
- Manage, track, and regularly report on status of service line projects.
- Identify opportunities within service line that assist system in lowering not only cost of supplies but also utilization of supplies and process improvement.
- Serve as the subject matter expert in the assigned service line and can develop tools to enhance efficiency and effectiveness of the process.
- Collaborate with other team members to develop overall clinical utilization strategies and effective implementation plans.
- Set and achieve savings targets for service line working with GPO (Group Purchasing Organization) and clinical groups.
- Interface with various levels of management and require external contacts with important end users, hospital executives, internal customers, and suppliers to develop solutions.
- Use research, data analysis, and modeling to gain support for project implementation and development of project plan.
- Use evidence-based practice to support system and facilities with value analysis committees.
- Design and create charts, graphs, tables, and reports to support findings and develop recommendations.
- Assist with evaluation of new products in the facilities coordinating with facility-based implementation teams and suppliers. Establish timelines, use of CHRISTUS evaluation forms, and communication tools to ensure smooth product evaluation.
- Cultivate and develop both new and existing relationships in the facilities.
- Provide system-wide Clinical Resource Utilization & Contracting activities and direction for the advancement of enterprise contract compliance, contract integrity, and support for all National, System, or Regional Strategic Sourcing strategies.
- Develop and plan for any mitigation steps necessary to meet customer expectations.
- Collaborate with other team members to develop overall clinical utilization strategies and effective implementation plans.
- Highly proficient in the use of the Microsoft Office suite, including MS Word, MS Excel, and MS PowerPoint, and MS Outlook.
- Influential communicator, speaker, and listener.
- Analytical and quantitative thinker.
- Business planning skills to include cost impact analysis.
- Enjoys teaching, coaching, and mentoring.
- Strong working knowledge of healthcare cost accounting, finance, reimbursement, clinical services, and ancillary and related support services.
- Highly proficient traveler with ability to be away from home up to 30%.
- Ability to operate in a complex, dynamic environment.
- Ability to write routine reports and correspondence.
- Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
- Ability to work occasional long or irregular hours, including nights and weekends.
- Meeting deadlines in high-pressure environment.
- Perform other duties as assigned by the System Director, Clinical Supply Chain.
