Patient Services Coordinator

6 days ago


Montgomery, Alabama, United States Articularis Healthcare Full time
About the Role

Articularis Healthcare Group is seeking a full-time Patient Services Representative to join our team in Montgomery, AL. As a Patient Services Representative, you will be responsible for handling all front desk duties for the practice, ensuring that patients are the top priority.

Key Responsibilities
  • Welcome patients upon arrival and check them in for appointments.
  • Confirm patient demographics and insurance information.
  • Collect co-payments and outstanding balances.
  • Answer phone calls and address patient needs and questions in a friendly manner.
  • Check patients out upon completion of their appointment and schedule follow-up care.
  • Monitor provider schedules and adjust/reschedule appointments as needed.
  • Maintain patient confidentiality through HIPAA compliance.
Requirements
  • Associate degree with 2 years or any combination of education and work experience in a customer service-related role.
  • 1+ years of experience working in a medical/clinical setting.
  • Ability to assist people in person and over the phone in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Knowledge of medical terminology.
Why Work with Us

Articularis Healthcare Group offers a positive team environment, growth and advancement opportunities, and a work/life balance. Our team is dedicated to improving healthcare by supporting independent rheumatology practices across the country.



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