Patient Access Coordinator

2 weeks ago


Montgomery, Alabama, United States Baptist Health Full time

Position Overview:

The Patient Registration Specialist plays a vital role in the healthcare system by ensuring efficient patient access and registration processes. This position requires a keen attention to detail and strong organizational skills to manage patient information accurately.

Key Responsibilities:

  • Facilitate the registration process for patients in a timely and professional manner.
  • Maintain accurate patient records and ensure compliance with healthcare regulations.
  • Assist patients with inquiries regarding their registration and access to services.
  • Collaborate with healthcare professionals to streamline patient flow and enhance service delivery.

Qualifications:

  • High school diploma or equivalent is required.
  • Preferred: Associate degree in a healthcare or business-related discipline.
  • Bilingual skills (English/Spanish) are advantageous.
  • Prior experience in a hospital or medical office setting is preferred.
  • Experience in training is a plus.
  • Strong analytical and problem-solving abilities, along with basic math skills.
  • Excellent organizational and time management capabilities.
  • Ability to follow instructions and prioritize tasks effectively.
  • Self-motivated and able to work independently.
  • Reliable attendance and production are essential.
  • Proficient in interacting with a diverse range of customers.
  • Strong interpersonal and public relations skills.
  • Familiarity with PC applications, including Word and Excel.
  • Effective oral and written communication skills.
  • Preferred: Knowledge of federal, commercial, and managed care payers.
  • Ability to navigate various hospital systems simultaneously.
  • Typing proficiency of at least 50 WPM.
  • Understanding of organizational structure, workflow, and operational procedures.

Work Environment:

This position is integral to the Patient Access department and supports the mission of Baptist Health by ensuring that patients receive the highest level of service and care.



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