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Patient Service Coordinator

2 months ago

Libertyville, Illinois, United States Forefront Dermatology Full time
{"title": "Patient Service Representative", "description": "Overview

Forefront Dermatology is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Manage patient check-in and check-out processes, including verifying insurance and updating patient information
  • Handle multi-line phone system and respond to patient inquiries
  • Maintain accurate and up-to-date medical records and files
  • Collect co-pays and cash payments from patients
  • Perform opening and closing clinic duties, including tidying the waiting area and reception counter
  • Schedule follow-up appointments and respond to designated tasks in the electronic health record
Requirements
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience or in a similar capacity preferred
  • Proficient in basic computer functions and ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment and type a minimum of 40 wpm
  • Attention to detail and ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
", "company": "Forefront Dermatology"}