Medical Office Coordinator

4 days ago


Libertyville, Illinois, United States Forefront Dermatology Full time
{"title": "Patient Service Representative", "description": "Overview

Forefront Dermatology is seeking a Patient Service Representative to join our team in Libertyville, IL. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Responsibilities
  • Greets patients, checks in for appointments, and verifies insurance
  • Scans documents into electronic health record
  • Maintains tidiness of waiting area and reception counter throughout the day
  • Checks schedules for added, canceled, and no-show appointments throughout the day
  • Schedules follow-up appointments as needed
  • Responds to designated tasks in the electronic health record
  • Orders clinic office supplies
  • Sells and tracks cosmetic products
  • Distributes mail
  • Prepares for next day scheduled appointments
Requirements
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience or in a similar capacity preferred
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm preferred
  • Attention to detail and ability to multi-task
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Professional appearance and manner at all times
  • Compassionate and caring demeanor when dealing with others
  • Ability to maintain confidentiality of information
", "lang_code": "en"}

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