Community Support Specialist

2 weeks ago

Mobile Alabama, United States AltaPointe Health Full time

Overview:


AltaPointe Health's Adult Residential Services are tailored for individuals experiencing severe and ongoing mental health challenges who need social rehabilitation and community assistance.

By integrating medical, nursing, and therapeutic services, our dedicated team offers care and support to over 200 adults requiring intensive service delivery.

The Adult Residential Services Program includes group living environments, which are monitored around the clock when residents are present.

The primary goals for each adult group home are to avert re-hospitalization and to optimize and sustain successful community integration. Our residential care emphasizes rehabilitation and reintegration into the community for individuals with serious mental health conditions.

Responsibilities:


Community Support Specialists assist supervisors in various tasks, including organizing and executing program activities, completing documentation, reviewing medication administration records (MARs), and facilitating the discharge and care coordination for residents.

They provide coverage for all staff, including their supervisor, and manage financial oversight, residents' appointments, transportation, and medication administration.

Essential Functions

1. Aids the supervisor in planning and executing program activities for the residential facilities.

2. Manages appropriate financial oversight with residents.

3. Coordinates residents' appointments and ensures suitable transportation arrangements are in place.

4. Assists the supervisor in timely completion of necessary reports (e.g., vehicle and facility inspections).

5. Provides coverage and direct services as required, including stepping in as program supervisor when necessary.


6. Aids in reviewing MARs to ensure effective medication management, including timely refills and necessary arrangements with healthcare providers for new prescriptions.

7. Assists in applying for residents' benefits.

8. Demonstrates the ability to identify crisis situations and proactively intervenes to de-escalate or resolve issues.

9. Collaborates effectively with treatment team members and external resources in delivering clinical services.

10. Advocates for residents to secure community resources.

11. Supports discharge planning and facilitates coordination of care to a less restrictive environment.

12. Documents services provided in a timely manner according to AltaPointe policies and program procedures.

13. Completes all necessary documentation for continuity of care.

14. Reports any incidents or driving violations to the supervisor and human resources.

15. Maintains clear and concise documentation of services provided, individual resident responses, and progress towards treatment objectives.

16. Prepares individualized and comprehensive biweekly summaries reflecting progress towards treatment goals.

17. Seeks supervision and consultation as needed.

18. Accepts and implements feedback for improvement.

19. Actively works to enhance leadership capabilities and provides positive and effective leadership.

20. Treats residents with respect, dignity, and compassion.

21. Upholds residents' privacy and confidentiality.

22. Maintains a pleasant and cooperative demeanor with others.

23. Assists residents and visitors as required.

24. Personal values do not hinder the ability to relate to and care for others.

25. Is sensitive to residents' needs, expectations, and individual differences.

26. Exhibits gentleness and calmness with residents and their families.

27. Actively participates in Performance Improvement initiatives.

28. Engages in AltaPointe committees as necessary.

29. Completes assigned tasks promptly.

30. Adheres to AltaPointe policies and procedures.

31. Attends regular training sessions and workshops as assigned.

32. Performs any other duties as assigned by the supervisor.

Qualifications:


1. A bachelor's degree in a mental health service-related field with one (1) year of experience in a direct mental health service-related area.


2. A bachelor's degree in a non-mental health service-related field with two (2) years of experience in a direct mental health service-related area.

3. A high school diploma/GED with three (3) years of experience working directly in a mental health residential setting.

4. Must possess a valid Driver's License and provide proof of current liability insurance.

5. Effectively demonstrates the application of adult-specific competencies as outlined below, to be attained within six (6) months of employment:

Knowledge of psychiatric disorders in the adult population

Knowledge of available community resources

Knowledge of substance abuse treatment issues, developments, and trends

Knowledge of Senior Adult issues for referral purposes

Knowledge of cultural diversity

Knowledge of behavior management, crisis intervention, and interventions common to acute psychotic individuals, as well as non-violent crisis intervention practices

Knowledge of educational methods appropriate for adults with psychiatric disorders

Successful completion of MAC certification

Knowledge of all applicable community mental health standards (DMH, JC, Medicaid)

Knowledge of utilizing the Electronic Health Record

Successful completion of Defensive Driving.

  • Healthcare Support Specialist

    2 weeks ago

    Mobile, Alabama, United States Infirmary Health Full time

    Position Overview:As a vital member of our healthcare team, the Healthcare Support Specialist plays a crucial role in enhancing patient care and ensuring operational efficiency within the clinic.Qualifications:To be considered for this position, candidates should possess:- A foundational understanding of clinical operations, typically acquired through formal...

  • IT Support Specialist

    5 days ago

    Mobile, Alabama, United States USA Health Full time

    Job Summary:USA Health is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical assistance to our users, ensuring seamless operation of our computer systems and applications.Key Responsibilities:Evaluate and resolve computer hardware and software issues, as...

  • Support Specialist for Victims

    7 days ago

    Mobile, Alabama, United States Lifelines Counseling Services Full time

    Position Overview: We are seeking a dedicated and empathetic Support Specialist for Victims to join Lifelines Counseling Services on an on-call basis. Work Schedule: The role requires availability from 5 AM to 5 PM, Monday through Friday, with a commitment of up to 25 hours per week. While remote work is an option, candidates must be located in Mobile, AL....

  • Family Peer Specialist

    6 days ago

    Mobile, Alabama, United States AltaPointe Health Full time

    Family Peer Specialist OpportunityAltaPointe Health is seeking a compassionate and experienced Family Peer Specialist to provide support and guidance to families and individuals with mental health needs.Key Responsibilities:Participate in one-on-one meetings or treatment team meetings to discuss ideas, difficulties, suggestions, and expectations.Provide...

  • Community Support Specialist

    2 weeks ago

    Mobile, Alabama, United States Lifelines Counseling Services Full time

    Position OverviewWe are seeking a dedicated and empathetic Victim Advocate to join our team at Lifelines Counseling Services. This role is designed for individuals who are passionate about providing support to those who have experienced trauma. The position is on an on-call basis, with flexible hours available during weekdays.Lifelines Counseling Services is...

  • Residential Behavioral Support Specialist

    1 week ago

    Mobile, Alabama, United States AltaPointe Health Full time

    Position Overview:AltaPointe Health's Adult Residential Services cater to individuals facing significant and ongoing mental health challenges, necessitating social rehabilitation and community assistance. Our dedicated team combines medical, nursing, and therapeutic services to deliver comprehensive care for over 200 adults requiring intensive support. The...

  • Surgical Support Specialist

    5 days ago

    Mobile, Alabama, United States USA Health Full time

    About the RoleUSA Health is seeking a highly skilled Operating Room Technician to join our team. As a key member of our surgical team, you will be responsible for providing exceptional patient care and support during surgical procedures.Key ResponsibilitiesEstablish and maintain a sterile field to ensure patient safety and prevent infectionPerform scrub...

  • Medical Support Specialist

    1 week ago

    Mobile, Alabama, United States USA Health Full time

    About the Role:USA Health is transforming the delivery of medical care to meet the unique needs of our community. As a Medical Assistant, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare team.Key Responsibilities:Take verbal and written orders from physicians and respond accordingly.Conduct...

  • Clinical Support Specialist

    2 weeks ago

    Mobile, Alabama, United States USA Health Full time

    Position Summary:USA Health is dedicated to advancing healthcare along the Gulf Coast, addressing the distinct needs of our community.We are transforming the landscape of medical care, education, and research to enhance the health of individuals residing in Mobile and its neighboring areas. Our multidisciplinary team, comprising physicians, advanced practice...

  • Marketing Communications Specialist

    1 week ago

    Alabama, United States SAIC Full time

    About the RoleSAIC is seeking a highly skilled Marketing Communications Specialist to join our team in the Cloud One Common Computing Environment (CCE) program under the Air Force Lifecycle Management Center Office for Network Integration (AFLCMC/HNI).Job SummaryWe are looking for a talented individual to research and recommend digital products, design and...

  • Administrative Support Specialist

    2 weeks ago

    Mobile, Alabama, United States AltaPointe Health Full time

    Key Responsibilities:Core Functions:Welcome guests and assess their requirements.Communicate with team members to assist visitors.Handle incoming phone inquiries.Make necessary outbound calls.Perform general office tasks, including but not limited to:Organizing filesDigitizing documentsSorting correspondenceManage office supplies effectively.Conduct weekly...

  • Technology Support Specialist

    1 week ago

    Mobile, Alabama, United States Gravity IT Resources Full time

    Position Overview:We are seeking a skilled Technology Support Specialist to enhance our TechOps End User Support Team.Role Summary:The Technology Support Specialist will deliver comprehensive support for user-related inquiries and technical challenges. Key responsibilities include the installation, troubleshooting, repair, maintenance, and enhancement of...

  • Recovery Support Advocate

    2 weeks ago

    Mobile, Alabama, United States AltaPointe Health Full time

    Position Overview:AltaPointe Health is excited to offer competitive compensation packages across our various locations. We invite you to connect with our recruitment team to discover a range of available roles, including both part-time and full-time opportunities in clinical and administrative environments.Key Responsibilities:As a Recovery Support Advocate,...

  • IT Support Specialist

    2 months ago

    Mobile, United States J Townsend Personnal, Inc. JTP Temp, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking an IT Support Specialist. You will resolve computer-related issues for your clients.Qualifications:MUST HAVE LASER PRINTERS/ INKJET EXPERIENCEPrevious experience in IT, customer service, or other related fieldsAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and...

  • Healthcare Support Specialist

    1 week ago

    Mobile, Alabama, United States USA Health Full time

    Overview:This position is temporary and part-time, functioning on an 'as-needed' basis. USA Health is dedicated to transforming healthcare along the Gulf Coast, addressing the specific needs of our community. We are redefining the intersection of medical care, education, and research to enhance the health of individuals residing in Mobile and its surrounding...

  • Healthcare Support Specialist

    2 weeks ago

    Mobile, Alabama, United States USA Health Full time

    Overview:USA Health is dedicated to advancing healthcare along the Gulf Coast, addressing the distinct needs of our community.We are redefining the impact of medical care, education, and research on the health of individuals residing in Mobile and its neighboring areas. Our diverse team of physicians, advanced practice providers, nurses, therapists, and...

  • Family Peer Specialist

    6 days ago

    Mobile, Alabama, United States AltaPointe Health Full time

    Family Peer Specialist PositionAltaPointe Health is seeking a compassionate and experienced Family Peer Specialist to provide support and guidance to families and individuals with mental health needs.Key Responsibilities:Collaboration and Support: Participate in one-on-one meetings or treatment team meetings to discuss ideas, difficulties, suggestions, and...

  • Customer Technical Support Specialist

    7 days ago

    Mobile, Alabama, United States Xante corp Full time

    Job OverviewPosition: Customer Technical Support SpecialistThe ideal candidate will be a proactive individual responsible for delivering technical assistance to our clientele regarding software and a comprehensive range of color digital and inkjet printing devices. Adequate training will be provided to ensure proficiency.This role involves collaboration with...

  • Project Support Specialist

    2 weeks ago

    Mobile, United States INSPYR Solutions Full time

    Title: Project Support Specialist Location: Mobile, AL or St Louis, MO (Hybrid 3/2) Duration: 6 Months Compensation: $30 - $40/HR Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Description: The Project Support Specialist is responsible for effectively supporting project development and application support efforts by completing...

  • Project Support Specialist

    2 weeks ago

    Mobile, United States INSPYR Solutions Full time

    Title: Project Support Specialist Location: Mobile, AL or St Louis, MO (Hybrid 3/2) Duration: 6+ Months Compensation: $30 - $40/HR Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Description: The Project Support Specialist is responsible for effectively supporting project development and application support efforts by completing...