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Clinical Support Specialist
2 months ago
Position Summary:
USA Health is dedicated to advancing healthcare along the Gulf Coast, addressing the distinct needs of our community.
We are transforming the landscape of medical care, education, and research to enhance the health of individuals residing in Mobile and its neighboring areas.
Our multidisciplinary team, comprising physicians, advanced practice providers, nursing staff, therapists, and researchers, delivers the region's most sophisticated medical services across various facilities, campuses, clinics, and educational settings.
We ensure that patients have convenient access to pioneering treatments and innovations that promote health and overall wellness within our community.
Key Responsibilities:
• Receives and processes verbal and written directives from physicians, responding appropriately.
• Conducts initial patient assessments, including vital signs, height, and weight measurements.
• Reviews and evaluates patient charts for accuracy and completeness, documenting findings in the Electronic Medical Record system.
• Prepares examination areas for patient visits and assists in positioning patients as necessary.
• Transports specimens to the laboratory and performs routine laboratory tests.
• Aids patients using wheelchairs or stretchers, providing necessary support.
• Executes procedures such as electrocardiograms (EKGs) and collects blood samples for testing.
• Maintains cleanliness and organization of examination rooms, ensuring they are well-stocked.
• Provides assistance to front desk personnel, including patient check-in and updating demographic information in the computerized system.
• Prepares patient charts, manages phone communications, and directs calls appropriately.
• Maintains medical records and other documentation with accuracy and confidentiality.
• Engages with physicians, patients, families, and healthcare teams using effective communication skills, both in person and via telephone.
• Responds to overhead announcements and notifies the Charge Nurse when leaving the unit.
• Ensures accurate record-keeping, including vital signs and equipment maintenance logs.
• Completes all assigned duties with a positive attitude and collaborates with team members to enhance unit performance.
• Adheres to all mandatory training and hospital requirements, utilizing cost-effective practices in all job functions.
• Complies with current Infection Control and Safety Standards, demonstrating the ability to provide competent care across various patient demographics, including neonates, pediatrics, adolescents, adults, and geriatrics.
• Regularly checks and maintains medical supplies, ensuring readiness for use and monitoring expiration dates.
• Upholds compliance with all organizational policies and performs responsibilities ethically, in alignment with the organization's values.
• Maintains regular attendance and is available to work as scheduled, including potential overtime as needed.
Required Qualifications:
A high school diploma or equivalent, along with the successful completion of a Medical Assistant or related healthcare training program.
