Leasing Consultant/Office Assistant
1 month ago
We are seeking a highly motivated and customer-focused Leasing Consultant/Office Assistant to join our team at 9750 Westview Drive LLC. As a key member of our property management team, you will be responsible for providing exceptional customer service to our residents and prospective residents.
Key Responsibilities:- Maintain a professional appearance and provide a positive living experience for residents and prospects
- Answer resident phone calls and prospective leasing calls in a timely and professional manner
- Rent vacant and soon-to-be-vacant units, ensuring a smooth and efficient leasing process
- Create work orders and collect rental payments in a timely and accurate manner
- Interact with residents and prospects, providing excellent customer service and addressing any concerns or issues
- Conduct tours of the community and follow up on all sales leads to ensure a high level of customer satisfaction
- Develop and maintain knowledge of the property, including its amenities and services
- Participate in resident retention events and activities to foster a sense of community and belonging
- Prepare and execute leases, ensuring accuracy and compliance with company policies
- Update various spreadsheets and maintain accurate records of resident and property information
- Complete inspections of apartments before new move-ins, ensuring a high level of quality and cleanliness
- Deliver notices to apartment doors, ensuring timely and effective communication with residents
- Previous customer service experience, preferably in a property management or leasing environment
- Outgoing personality and excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Basic computer skills, including proficiency in Microsoft Office and Excel
- Reliable transportation and a valid driver's license
- Competitive hourly rate, ranging from $14 to $19 per hour
- 401(k) matching and comprehensive benefits package
- Flexible scheduling, including part-time and full-time opportunities
- Opportunities for professional growth and development
Our property management team is dedicated to providing exceptional customer service and creating a positive living experience for our residents. We are committed to fostering a collaborative and supportive work environment, where our team members can grow and thrive.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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