Resident Relations Representative
4 weeks ago
The Millennia Housing Management is seeking an experienced Resident Relations Representative to serve as the first point of contact for all resident interactions on site. This role requires strong customer service skills, the ability to process rent collections, and a self-starter mentality.
Key Responsibilities- Assist with all inquiries, including move-in process, resident requests, customer follow-up, renewal process, move-out process, and resident transfers.
- Process rent collections, utility checks, and invoices.
- Create marketing and communication materials, and outreach to the community.
- Process applications, lease documents, and related paperwork as needed.
- Perform community inspections to ensure aesthetics are maintained to company expectations.
- Follow up with unresolved resident concerns in surveys or reviews as needed.
- Participate in performance leasing consultant responsibilities as needed (leasing, tours, etc.).
- High School Diploma or equivalent work experience.
- Superior customer service skills and a desire to help people.
- Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors.
- Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records.
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation.
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Resident Relations Representative
4 weeks ago
Cleveland, Ohio, United States Millennia Housing Management Full timeJob Title: Resident Relations RepresentativeAt Millennia Housing Management, we are seeking a highly skilled Resident Relations Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
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Resident Relations Representative
4 weeks ago
Cleveland, Ohio, United States Millennia Housing Management Full timeJob SummaryWe are seeking a highly skilled Resident Relations Representative to join our team at Millennia Housing Management. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely and effective...
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RN Resident
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Resident Monitor
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Community Relations Director
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Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States DB Roberts Full timeJob SummaryThe Customer Service Representative role at DB Roberts is designed to provide support to the Inside Sales Staff and Branch Management Team. This entry-level position involves learning the key areas of our business and contributing to the success of the branch.Key ResponsibilitiesProvide order entry and maintenance supportAssist with reporting,...
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Cleveland, Ohio, United States JACK Entertainment Full timeKey Responsibilities:As a Customer Service Representative at JACK Entertainment, you will be responsible for providing exceptional customer experiences by meeting store operating policies and standards. This includes preparing high-quality beverages and food products, handling cash transactions, and maintaining store safety and security.Key Skills:Effective...
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ClubJACK Representative Lead
4 weeks ago
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Retail Sales Representative
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Cleveland, Ohio, United States Synergy Sales Company LLC Full timeJob DescriptionWe are seeking a Retail Sales Representative to join our team at Synergy Sales Co. LLC. This role is responsible for selling Spectrum TV, Internet, and Phone products in a retail setting to drive company revenue.This position is located in a high-traffic retail environment, providing a great opportunity for seasoned sales professionals or...