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Leasing Specialist

1 month ago

Cleveland, Ohio, United States The NRP Group Full time

At The NRP Group, we're seeking a highly motivated and results-driven Leasing Specialist to join our team. As a key member of our leasing team, you will be responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing exceptional customer service.

Key Responsibilities:

  • Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
  • Perform telephone market surveys and physical shops of competitors
  • Recommend strategies and programs for on-site marketing activity
  • Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
  • Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
  • Recommend programs and strategies to increase qualified traffic and closing ratios
  • Maintain passing e-shop, phone shop, and physical shop scores
  • Maintain closing ratios in line with NRP policies and procedures
  • Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance

Requirements:

  • High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred
  • 1-year customer service or sales experience (or relevant education)
  • Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred
  • Valid Driver's License and reliable transportation

About The NRP Group:

The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations in multiple states. We value our employees by offering a competitive benefit package, including commission and bonus opportunities, paid vacation and sick leave, and training, certification, and growth opportunities.