Pediatric Clinic Medical Assistant/Patient Service Representative
6 days ago
The Pediatric Medical Assistant/Patient Service Representative performs patient-oriented procedures with the ability to work with and evaluate specific age groups and tasks at all Pediatric Clinic sites within the scope of their education and training, under the supervision of a physician or licensed staff person.
As a Patient Service Representative, monitors and controls patient flow for check-in, check-out, and appointment procedures. Requires travel to off-site clinics. Performs other duties as needed.
Responsibilities:- High School Diploma or GED required
- Graduate of a Medical Assistant (MA) program required
- Minimum six months Medical Assistant, customer service, general office and/or Receptionist vocational training experience required
- Minimum one year front and back office outpatient clinic experience required
- Knowledge of outpatient clinic front and back office practices and policies
- Able to read, write legibly, speak in English (and Spanish preferred) with professional quality
- Use computer and software programs necessary to the position
- Troubleshoot and calibrate patient care equipment
- Relate and communicate positively, effectively, and professionally with others
- Be assertive and consistent in following and/or enforcing policies
- Work calmly and respond courteously when under pressure
- Lead, supervise, teach, and collaborate
- Accept direction
- Medical Assistant certification preferred
- Basic Life Support (BLS) certification from the American Heart Association (AHA) required
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Loma Linda, California, United States Loma Linda University Medical Center Full timeJob Summary:The Pediatric Medical Assistant/Patient Service Representative performs patient-oriented procedures with the ability to work with and evaluate specific age groups and tasks at all Pediatric Clinic sites within the scope of their education and training, under the supervision of a physician or licensed staff person. As a Patient Service...
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