Senior Infrastructure Engineer
2 weeks ago
Senior Systems Engineer | Hybrid | Competitive Salary
Are you ready to contribute to a global initiative?
Do you want to share your knowledge with a team that values growth?
We have an exciting opportunity for you.
Join a renowned IT firm that has been delivering innovative technology solutions for over a decade. This organization emphasizes its core values and culture, fostering an environment where both the company and its employees can thrive.
In this role, you will serve as the primary escalation point for complex client issues. You will manage and guide client projects, offering direction, training, and technical assistance. To enhance your team's knowledge, you will develop documentation that outlines your problem-solving strategies, actions taken, and the relevant software and hardware utilized.
Your role will involve collaboration with various organizations and key stakeholders to ensure clients receive the highest quality of service.
Required Experience:
- Office365
- Azure Active Directory
- Intune
- Networking Expertise
- Exceptional customer service abilities
- A commitment to delivering quality outcomes
- Experience overseeing multiple projects in a Managed Service Provider (MSP) setting
What We Offer:
- Comprehensive Medical, Dental, and Vision coverage
- 401k Plan with a 3% match
- Paid Time Off (PTO)
- Opportunities to work in a dynamic environment
This position is based in the United States and requires minimal onsite presence. Sponsorship is not available for this role.
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