Accounts Receivable Operations Manager

2 weeks ago

Pasadena, Texas, United States Resolute Industrial, LLC Full time
Job Overview

Position Title: Accounts Receivable Manager

About Resolute Industrial, LLC

Resolute Industrial specializes in providing comprehensive rental solutions for cooling, heating, dehumidification, and power generation. Our extensive inventory includes portable air conditioning units, chillers, heaters, generators, and power distribution systems, ensuring we meet diverse HVAC rental requirements across the nation. Our services are designed to optimize client operations, enhance business efficiency, and contribute to memorable experiences at significant events.

Role Summary:

The Accounts Receivable Manager is responsible for overseeing and coordinating all activities related to accounts receivable, including invoicing, billing, customer onboarding, cash application, and credit management.

Key Responsibilities:

  • Lead and supervise the Rental Coordinator Supervisors to maintain consistent operational workflows across all rental divisions.
  • Implement continuous improvement strategies, establish annual objectives, and conduct performance evaluations.
  • Serve as the primary accounts receivable contact for key strategic clients.
  • Monitor incoming cash receipts and ensure timely application to customer accounts.
  • Generate customer statements and promptly resolve any billing discrepancies.
  • Oversee daily operations for the AR Team and Cash Application team, ensuring adherence to company policies.
  • Facilitate customer credit card transactions and manage remote deposits as necessary.
  • Investigate and resolve customer credit card disputes efficiently.
  • Prepare and deliver analytical reports on accounts receivable, including daily cash flow summaries.
  • Manage the order entry and invoicing processes to guarantee accurate and timely contract documentation.
  • Utilize reporting tools to improve contract management and invoicing practices, regularly reviewing AR aging and other performance metrics.
  • Assist the Finance department with audit preparation, compliance documentation, and budgeting forecasts.
  • Support daily customer credit operations.
  • Collaborate with the Credit Team on onboarding new clients.
  • Track and manage customer refunds, write-offs, and outstanding balances.
  • Verify sales tax exemptions for accuracy and maintain appropriate documentation.
  • Issue and monitor sales tax credit and debit memos.
  • Assist the Accounting Manager with accounts receivable and bank reconciliation tasks.
  • Complete additional projects and tasks as assigned by management.

Supervisory Responsibilities:

  • Directly manage the Accounts Receivable and Cash Application teams.
  • Indirectly oversee the Rental Coordinator Supervisors.
  • Engage regularly with regional staff, including various managerial roles and customer representatives.

Qualifications:

  • Bachelor's degree in a business-related field with 3-5 years of relevant experience; or an Associate's degree with 10+ years of experience in accounts receivable or order entry roles.
  • Thorough understanding of accounts receivable processes, particularly within rental operations.
  • Proficient in ERP systems and MS Office Suite or equivalent software.
  • Strong attention to detail and ability to work independently.
  • Exceptional multitasking abilities with a professional approach to diverse projects and challenges.
  • Willingness to travel up to 10% as needed.
  • Proficient in advanced Microsoft Word, Excel, and PowerPoint.
  • Strong analytical and problem-solving capabilities.
  • Excellent communication skills, both written and verbal.
  • Availability to work additional hours during peak periods as required.
  • Valid driver's license and reliable transportation.
  • Ability to successfully pass pre-employment background and drug screenings.

Benefits:

  • Competitive salary structure
  • Quarterly performance bonuses
  • Comprehensive health, vision, and dental insurance
  • Life insurance coverage
  • 401k plan with company matching
  • Paid time off including vacation, sick leave, and holidays
  • Opportunities for career advancement
  • Employee discount programs

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