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Accounts Receivable Operations Manager
2 months ago
Position Title: Accounts Receivable Manager
About Resolute Industrial, LLC
Resolute Industrial specializes in providing comprehensive solutions for temporary climate control, power generation, and dehumidification. Our extensive inventory includes portable air conditioning units, chillers, heaters, generators, and power distribution systems, ensuring we meet diverse rental needs across the nation. Our services are designed to help clients optimize their operations, reduce costs, and enhance experiences during significant events. If you are dedicated to delivering exceptional service, consider a career in this dynamic industry.
Role Summary:
The Accounts Receivable Manager is responsible for overseeing and coordinating all activities related to accounts receivable, including invoicing, billing, customer setup, cash application, and credit memos.
Key Responsibilities:
- Lead and manage the Rental Coordinator Supervisors to maintain consistent workflow across various rental divisions.
- Implement continuous improvement strategies, establish annual objectives, and conduct performance evaluations.
- Serve as the primary accounts receivable contact for key strategic clients.
- Monitor cash inflows and ensure prompt application of payments to customer accounts.
- Generate customer statements and resolve billing discrepancies efficiently.
- Oversee daily operations of the AR Team and Cash Application team to ensure adherence to company policies.
- Facilitate customer credit card transactions and manage remote deposits as necessary.
- Investigate and address customer credit card disputes effectively.
- Prepare and deliver analytical reports on accounts receivable, including daily cash inflow summaries.
- Manage the order entry and invoicing processes to guarantee accurate and timely contract documentation.
- Utilize reporting tools to improve contract management and invoicing processes, regularly reviewing AR aging and other performance metrics.
- Assist the Finance department with audit preparation, compliance documentation, and budgeting forecasts.
- Support daily customer credit activities and collaborate with the Credit Team on new customer setups.
- Track and manage customer refunds, write-offs, and stale balances.
- Verify sales tax exemptions for accuracy and maintain necessary documentation.
- Issue and monitor sales tax credit and debit memos.
- Assist the Accounting Manager with accounts receivable and bank reconciliation duties.
- Complete additional projects and responsibilities as assigned by management.
Supervisory Responsibilities:
- Directly manage the Accounts Receivable and Cash Application teams.
- Indirectly oversee the Rental Coordinator Supervisors.
- Engage regularly with regional staff, including various managerial roles and customer representatives.
Qualifications:
- Bachelor's degree in a relevant field with 3-5 years of applicable experience; or an Associate's degree with over 10 years in accounts receivable or order entry roles.
- Thorough understanding of accounts receivable practices, particularly within rental operations.
- Proficient in ERP systems and Microsoft Office Suite or equivalent software.
- Ability to work independently and with precision.
- Strong multitasking capabilities to manage various projects and issues with professionalism.
- Willingness to travel approximately 10% of the time.
- Expertise in Microsoft Word, Excel, and PowerPoint, as well as ERP software.
- Excellent analytical and problem-solving abilities.
- Strong communication skills, both verbal and written.
- Flexibility to work additional hours during peak periods as required.
- Valid driver's license and reliable transportation.
- Ability to pass pre-employment background checks and drug screenings.
Benefits:
- Competitive salary
- Quarterly bonus potential
- Health, Vision, and Dental Insurance
- Life Insurance
- 401k plan with company matching
- Paid time off including vacation, sick leave, and holidays
- Opportunities for career advancement
- Employee discount programs