Appointment Coordinator

3 weeks ago


Rochester, Minnesota, United States American Waterworks Full time
{"title": "Appointment Specialist", "description": "About the Role

American Waterworks is seeking a skilled Appointment Specialist to provide exceptional customer service and support to our customers and potential customers. As a key member of our team, you will be responsible for setting sales appointments, scheduling annual maintenances and service opportunities, and following up on various issues.

What We Offer

We provide a competitive pay and benefits package, the best tools and training to get the job done, a team you can be proud of, opportunities for professional growth, and a trusting, respectful, and fun culture.

Key Responsibilities
  • Represent American Waterworks by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues.
  • Provide tactical support to other departments of the company.
  • Keep customer records and database current.
  • Communicate with customers to ensure their satisfaction with our work.
Requirements
  • Desire to challenge the status quo and redefine the construction industry.
  • Excellent interpersonal communication skills demonstrated through strong customer service experience.
  • Ability to meet the requirements of a background check.
Our Culture

We are a company that values our employees and strives to build a long-term relationship with each customer. We are recognized by the Star Tribune as one of the best places to work in Minnesota over the last two years.

", "lang_code": "en"}

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