Retail Merchandise Specialist

2 weeks ago


Atlanta, Georgia, United States Illuminarium Full time

Retail Merchandise Specialist - Illuminarium Atlanta

Position Overview: Retail Merchandise Specialist

Company: Legends

About Us

Founded in 2008, Legends is a premier provider of exceptional experiences, employing over 1,500 full-time staff and 30,000 seasonal team members globally. With six divisions, including Global Sales, Hospitality, and Global Technology Solutions, Legends offers a comprehensive service platform that enhances brand experiences for clients across various sectors, including professional sports, entertainment, and conventions.

The Opportunity

Illuminarium Experiences stands at the forefront of immersive entertainment, delivering unique digital experiences in specially designed venues known as Illuminariums. These venues provide a captivating 360-degree sensory experience, showcasing immersive content that distinguishes them from conventional entertainment options.

Role Responsibilities

As a Retail Merchandise Specialist at Illuminarium Atlanta, you will be essential in ensuring that guests enjoy an unparalleled experience. Your role involves engaging with customers, providing insights into the unique products offered, and highlighting how their purchases contribute to various charitable initiatives. Key responsibilities include:

  • Adhering to established Standard Operating Procedures
  • Maintaining product knowledge and awareness of ongoing promotions
  • Assisting customers with their purchases
  • Effectively utilizing Point of Sale systems and other technologies
  • Managing cash operations and conducting end-of-shift audits
  • Monitoring stock availability and product details
  • Supporting retail operations, including pricing, inventory management, and merchandising
  • Performing additional duties as assigned

Qualifications

To thrive in this position, candidates should meet the following criteria:

  • Minimum age of 18 years
  • High school diploma required; Associate degree preferred
  • 2+ years of retail experience in a high-volume environment
  • Proficiency in basic mathematics and cash handling
  • Physical capability to lift and move merchandise
  • Outstanding communication and customer service skills
  • Detail-oriented, adaptable, and results-focused

Additional Information

This role may require working evenings, weekends, and holidays. Legends is an equal opportunity employer dedicated to fostering diversity and inclusion within the workplace.

Essential Skills

Required Competencies:

Time Management: Advanced

Team Collaboration: Expert

Sales Acumen: Advanced

Customer Service: Expert

Communication Skills: Advanced

Additional Competencies:

  • Flexibility: Ability to establish personal schedules and objectives
  • Impact Contribution: Capability to contribute to project or organizational success

Experience Requirements

Required:

2-5 years of cash handling experience

2-5 years of previous retail experience in a high-volume establishment, venue, or attraction



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