Retail Merchandise Specialist

1 week ago

Atlanta, Georgia, United States Illuminarium Full time

Retail Merchandise Specialist - Illuminarium Atlanta

Job Category: Retail Requisition Number: MERCH005519

Overview

LEGENDS

Founded in 2008, Legends is a premier experiences organization with a workforce of over 1,500 full-time and 30,000 seasonal team members worldwide. Legends operates through six divisions globally - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - providing clients and partners with a comprehensive service solution platform to enhance their brand and realize their vision. Legends collaborates with prestigious clients across various sectors, including professional sports, collegiate institutions, attractions, entertainment, and conventions, leading the industry in crafting, planning, and executing extraordinary experiences in sports and entertainment.

THE ATTRACTION

Illuminarium Experiences is a globally recognized brand delivering immersive entertainment. It creates, produces, markets, and manages captivating entertainment spectacles in custom-designed venues known as Illuminariums. These venues serve as immersive theaters, offering a sensory experience that combines sight, sound, and scale in an unparalleled manner.

THE ROLE

As a Retail Merchandise Specialist at Illuminarium Atlanta, your primary responsibility is to provide an exceptional experience for our guests.

Illuminarium features a distinctive retail environment, showcasing branded memorabilia and cultural artifacts crafted by artisans from Africa. As a key representative on the sales floor, you will actively engage with guests, offering insights and recommendations on the unique products available. Storytelling will be an essential part of your role, as you share the charitable initiatives supported by the sale of these items, such as building schools, implementing solar energy solutions, and providing access to clean water. Throughout your shift, you will handle transactions and ensure that the merchandise displayed meets the established standards.

Key Responsibilities

  • Adhere to Standard Operating Procedures.
  • Maintain up-to-date knowledge of all Illuminarium products, promotions, and services.
  • Engage in suggestive selling and assist guests with their purchases.
  • Possess a thorough understanding of Point of Sale systems and related technologies.
  • Conduct cash management tasks and perform end-of-shift audits.
  • Stay informed about stock availability and product details.
  • Assist in safeguarding products and assets by following shrinkage prevention procedures.
  • Support retail operations, including pricing, inventory management, and merchandising.
  • Perform additional duties as assigned.

Qualifications

To excel in this role, candidates must demonstrate the ability to perform essential duties effectively. The following qualifications are required:

  • Must be at least 18 years of age.
  • High school diploma or equivalent; Associate degree preferred.
  • Minimum of 2 years of guest-facing retail experience in a high-volume setting; prior cash handling experience is essential.
  • Basic math skills and the ability to accurately manage cash transactions.
  • Ability to stand for extended periods and lift items weighing up to 30 pounds.
  • Capacity to work independently and under pressure.
  • Strong attention to detail and problem-solving skills.
  • Effective communication skills with colleagues and customers.
  • Commitment to safe work practices and adherence to safety policies.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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