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Retail Merchandise Specialist
2 months ago
To be considered for this position, please ensure that you complete the application process on the subsequent screen after clicking 'Apply Now'.
ABOUT AEG
AEG is a leading company in the live entertainment and sports industry, with a commitment to delivering exceptional experiences to fans and clients alike. Our diverse team is dedicated to creating memorable moments across various platforms, including sports, concerts, and special events.
ROLE OVERVIEW
As a Merchandise Associate, you will play a vital role in enhancing the fan experience during events. Your primary focus will be to ensure that every visitor enjoys a legendary shopping experience in our retail environment. We aim to exceed expectations through outstanding customer service, effective merchandise presentation, and meticulous attention to detail. If you possess a passion for retail, enjoy engaging with customers, and thrive in a team-oriented atmosphere, this position is ideal for you.
KEY RESPONSIBILITIES
- Create an engaging and positive atmosphere for our diverse clientele.
- Welcome guests and identify their interests to provide tailored sales recommendations.
- Utilize POS systems with precision and accuracy.
- Take ownership of store cleanliness, restocking, and other tasks as directed by management.
- Enhance sales by effectively presenting merchandise and suggesting add-on items.
- Articulate product features, benefits, and usage to customers.
- Stay informed about current promotions and events.
- Assist in maintaining inventory accuracy and merchandise organization.
- Continuously expand your knowledge of products and events.
- Perform additional duties as assigned by management.
- Read and implement merchandising plans effectively.
- Support the setup team in organizing event merchandise displays, including inventory management and store cleanliness.
- Prior experience in merchandising is advantageous.
To excel in this role, candidates must demonstrate the ability to fulfill the essential duties listed above. The following qualifications are required:
- Integrity and honesty in all interactions.
- Ability to accept constructive feedback and make necessary adjustments.
- Strong customer service and sales skills.
- Willingness to work extended hours during events.
- Availability to work weekends and overtime as required.
- High school diploma, GED, or equivalent experience in a similar role.
- Attention to detail in cash handling and closing procedures.
- Physical capability to lift up to 50 lbs and remain on your feet for extended periods.
- Self-motivated and innovative, capable of working independently and collaboratively.
- Flexibility to adapt to various duties and responsibilities as needed.