Current jobs related to Resident Experience Coordinator - Los Angeles, California - Sentral

  • Resident Experience Coordinator

    1 week ago

    Los Angeles, California, United States Sentral Services Full time

    Job Summary:Sentral Services is seeking a highly skilled and motivated individual to fill the role of Resident Experience Coordinator. This position will be responsible for supporting the planning and execution of all member, resident, and guest experiences.Key Responsibilities:Collaborate with the Director of Lifestyle to direct resident and guest...

  • Resident Service Coordinator

    2 weeks ago

    Los Angeles, California, United States UDR Full time

    Resident Service CoordinatorUDR, Inc. is seeking a highly skilled Resident Service Coordinator to join our team at 3033 Wilshire, a premier apartment community in Los Angeles, CA.Key Responsibilities:Collaborate with the community management team to resolve resident concerns and complaints.Welcome prospects, residents, and vendors, and answer inquiries about...

  • Resident Coordinator

    1 week ago

    Los Angeles, California, United States SAFE PLACE FOR YOUTH Full time

    About the RoleThe Resident Coordinator is a vital member of the Safe Place for Youth team, responsible for overseeing the daily operations of the Lighthouse Transitional Living Program in West Los Angeles. This program provides housing and comprehensive services to youth ages 18-24 who are experiencing housing instability.The Resident Coordinator will be...

  • Resident Services Coordinator

    3 weeks ago

    Los Angeles, California, United States TELACU Industries. Full time

    Job Title: Resident Services CoordinatorTelacu Industries is seeking a highly motivated and compassionate Resident Services Coordinator to join our team. As a key member of our community, you will play a vital role in providing supportive services to our elderly and physically challenged residents.Job Summary:The Resident Services Coordinator is responsible...

  • Resident Services Coordinator

    3 weeks ago

    Los Angeles, California, United States TELACU Residential Management, Inc. Full time

    Job Title: Resident Services CoordinatorTELACU Residential Management, Inc. is seeking a highly motivated and compassionate Resident Services Coordinator to join our team. As a key member of our community, you will play a vital role in providing supportive services to our elderly and physically challenged residents.Job Summary:The Resident Services...

  • Lighthouse Resident Coordinator

    1 month ago

    Los Angeles, California, United States SAFE PLACE FOR YOUTH Full time

    Job Title: Lighthouse Resident CoordinatorJoin Safe Place for Youth as a Lighthouse Resident Coordinator and play a vital role in supporting young people experiencing homelessness in West Los Angeles.About the Role:The Lighthouse Resident Coordinator is responsible for overseeing the daily operations of the Lighthouse Transitional Living Program, a...

  • Resident Service Coordinator

    3 weeks ago

    Los Angeles, California, United States UDR Full time

    Resident Service CoordinatorUDR, Inc. is seeking a highly skilled Resident Service Coordinator to join our team at 3033 Wilshire, a premier apartment community in Los Angeles, CA. As a key member of our community management team, you will be responsible for delivering exceptional customer experiences and providing solutions to residents.Key...

  • Resident Coordinator

    3 weeks ago

    Los Angeles, California, United States SAFE PLACE FOR YOUTH Full time

    Job Title: Resident CoordinatorAt Safe Place for Youth, we are seeking a highly motivated and compassionate Resident Coordinator to join our team. As a key member of our Podshare Housing program, you will play a vital role in providing essential services and support to transitional age youth (TAY) who live in our collaborative partnership with Podshare.About...

  • Resident Service Coordinator

    2 weeks ago

    Los Angeles, California, United States UDR Full time

    Job Title: Resident Service CoordinatorWe are seeking a highly skilled and customer-focused Resident Service Coordinator to join our team at UDR, Inc. This role is responsible for delivering exceptional customer experiences and providing timely solutions to residents.Key Responsibilities:Collaborate with the community management team to resolve resident...

  • Residency Program Coordinator

    4 weeks ago

    Los Angeles, California, United States University of California Full time

    Job Title: Residency Program CoordinatorThe Department of Obstetrics and Gynecology at the University of California is seeking a highly skilled and organized Residency Program Coordinator to provide programmatic support for our accredited educational training programs.This is a full-time position that will serve various roles in the Medical Education office,...

  • Resident Support Coordinator

    1 month ago

    Los Angeles, California, United States LHH Recruitment Solutions Full time

    Resident Support Coordinator Job DescriptionLHH Recruitment Solutions is seeking a dedicated Resident Support Coordinator to join our team. This is a 100% onsite, contract opportunity for our nonprofit client located in San Jose.Job SummaryThe Resident Support Coordinator will be responsible for supporting our client's interim housing environment, assisting...

  • Residency Program Coordinator

    1 month ago

    Los Angeles, California, United States University of California Full time

    Job Title: Residency Program CoordinatorWe are seeking a highly organized and detail-oriented Residency Program Coordinator to provide programmatic support for our accredited educational training programs. The successful candidate will serve as a key member of our Medical Education team, providing services to multiple residency training programs and over 86...

  • Residency Program Coordinator

    3 weeks ago

    Los Angeles, California, United States University of California Full time

    Residency Program CoordinatorThe Department of Obstetrics and Gynecology at the University of California is seeking a highly skilled and organized Residency Program Coordinator to provide programmatic support for our accredited educational training programs.This is a full-time position that will serve various roles in the Medical Education office, providing...

  • Resident Service Coordinator

    1 month ago

    Los Angeles, California, United States UDR Inc Full time

    Job SummaryWe are seeking a highly skilled Resident Service Coordinator to join our team at UDR Inc. This role is responsible for delivering exceptional customer experiences and providing top-notch service to our residents.Key ResponsibilitiesCollaborate with the community management team to resolve resident concerns and complaints in a timely and...

  • Residency Program Coordinator

    3 weeks ago

    Los Angeles, California, United States University of California Full time

    Job Title: Residency Program CoordinatorThe Department of Obstetrics and Gynecology at the University of California is seeking a highly skilled and organized Residency Program Coordinator to provide programmatic support for our accredited educational training programs.This is a full-time position that will serve various roles in the Medical Education office,...

  • Resident Service Coordinator

    3 weeks ago

    Los Angeles, California, United States UDR Full time

    Resident Service CoordinatorWe are seeking a highly skilled and customer-focused Resident Service Coordinator to join our team at UDR, Inc. This role is responsible for delivering exceptional customer experiences and providing timely solutions to residents.Key Responsibilities:Collaborate with the community management team to resolve resident concerns and...

  • Residency Program Coordinator

    2 weeks ago

    Los Angeles, California, United States University of California Full time

    Job Title: Residency Program CoordinatorWe are seeking a highly organized and detail-oriented Residency Program Coordinator to join our team at the University of California. The successful candidate will provide programmatic support for our accredited educational training programs, ensuring an optimal training environment for learners.Key...

  • Residency Program Coordinator

    2 weeks ago

    Los Angeles, California, United States University of California Full time

    Job Summary:The University of California is seeking a highly skilled Residency Program Coordinator to provide programmatic support for all accredited educational training programs in the Department of OBGYN.Key Responsibilities:Provide operational and financial management support to faculty in the Medical Education office.Coordinate services to 3 residency...

  • Resident Services Coordinator

    4 weeks ago

    Los Angeles, California, United States E&S Ring Management Full time

    E&S Ring Management is a leading residential property management company with apartment communities located in some of the most desirable neighborhoods across California.We are committed to providing exceptional customer service and creating a positive living experience for our residents.We are seeking a highly motivated and detail-oriented Resident Services...

  • Residency Program Coordinator II

    2 weeks ago

    Los Angeles, California, United States Charles R. Drew University of Med & Sc Full time

    Job SummaryThe Residency Program Coordinator is a key member of the Program leadership team, responsible for managing the day-to-day operations of the Residency Training Program. This role requires strong leadership and personnel management skills, as well as the ability to work effectively with residents, faculty, and other staff members.Key...

Resident Experience Coordinator

2 months ago

Los Angeles, California, United States Sentral Full time
About Sentral

Sentral is a network of communities redefining the way people live. Our mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities.

Our core values reflect our commitment to our employees, as we are service-first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth, and diversity in our workforce. With ongoing learning & development offerings, leadership coaching, and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Resident Experience Coordinator will be responsible for supporting the planning and execution of all member, resident, and guest experiences. This position will collaborate jointly with the Director of Lifestyle to direct the resident and guest programming, ensuring all amenity spaces are consistently set and activated.

This is an in-person position located in a dynamic community. Weekend availability is required, and the shift schedule is Wednesday-Friday (7am-4pm) and Saturday-Sunday (10am-7pm).

Key Responsibilities:
  • Uphold Sentral's standards, best practices, policies, and procedures, and value of excellence in customer service
  • Build the company image by cultivating relationships with influential companies and figures throughout the area
  • Assist with oversight of the budget, procurement of supplies needed to execute activations and events, mood board creation per activation and resident event, who/what/when/where document completion, and Lifestyle folder oversight in the Google Drive
  • Coordinate all engagement events and activities
  • Assist in overseeing the food and beverage operations for our Members' club
  • Coordinate onsite events and outings, and support group activities to increase Member and Resident participation
  • Assist with amenity space reservations and 3rd-party services
  • Conduct Facility walk-throughs to ensure safe and appropriate operation of equipment
  • Synchronize Member and Resident check-ins and Reservations
  • Assist with guest policies and liability waivers for first-time guests
  • Own all lifestyle announcement creation and execution for the Sentral Life App as it relates to lifestyle programming
  • Support the narrative around the amenity and service experience to present to potential residents, inclusive of actively participating in all weekly activations
  • Be available consistently for all shifts on the 5th and 41st floor amenity spaces to familiarize new and existing residents with our services and their new home
  • Effectively motivate team members on a daily basis to promote a positive and exciting work environment
  • Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism
  • Greet residents by their name and with a smile to make guests feel welcomed and valued
  • Develop positive relationships with residents to create a personal and welcoming environment
  • Provide exceptional customer service by adhering to company standards and responding promptly to all resident questions, concerns, and requests
  • Prepare and drive various programming and partnership narratives, lessons learned, and playbooks for development projects
  • Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the respective Directors
  • Perform other related duties and assignments as needed and assigned
Requirements
  • High school diploma or GED required
  • Minimum 4 years customer service experience
  • Minimum 4 years Food and Beverage leadership experience
  • Supervisory experience a plus
  • Wellness and Fitness experience a plus
  • Ability to sell/lease and drive sales without hesitation
  • Solid understanding of Microsoft Office (Outlook, Excel, Word)
  • Excellent verbal and written communication skills
  • Keen attention to detail with a creative problem-solving approach
  • Ability to work independently and as part of a team
  • Ability to make decisions and initiate action within established guidelines
  • Comfortable working under pressure, handling stressful situations, and acting decisively in an aggressive environment
  • Ability to work a flexible schedule, including evenings and weekends
Sentral Benefits
  • Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families
  • Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, and volunteer hours to all full-time team members
  • Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match
  • Career Development: We offer extensive learning and development opportunities to support growth