Residency Program Coordinator II

4 weeks ago


Los Angeles, California, United States Charles R. Drew University of Med & Sc Full time
Job Summary

The Residency Program Coordinator is a key member of the Program leadership team, responsible for managing the day-to-day operations of the Residency Training Program. This role requires strong leadership and personnel management skills, as well as the ability to work effectively with residents, faculty, and other staff members.

Key Responsibilities
  • Manage residency program operational activities and ensure program goals and objectives are accomplished.
  • Liaise with the Program Leadership on program evaluation, remediation of deficiencies, and development of best practices to ensure compliance with accreditation standards.
  • Consult with the Program Director and advise on issues concerning resident selection, appointment, reappointment, and termination requirements and policies.
  • Partner with the Program Director and faculty to ensure efficient and effective residency candidate interview processes.
  • Assist the Program Director in responding to and resolving resident issues and program administrative problems.
  • Organize residency program administrative workload, monitor status of work in progress, and keep the Program Director informed of activity priorities and deadlines.
  • Provide management support to residency program personnel by interpreting organizational and departmental policies, standards, operational procedures, and guidelines.
  • Assist the Program Director and faculty in the development of program curriculum, including integration and evaluation of core competencies into all educational activities.
  • Monitor resident schedules to ensure resident and faculty compliance with ACGME work hours policies.
  • Ensure timely logging of duty hours in New Innovations Residency Management System.
  • Monitor and ensure accurate logging of residents' procedural, operative, and patient care experiences.
  • Report to GME staff and receive directions and support to ensure effective functioning as the residency program coordinator and compliance with all program and sponsoring institutional requirements for continued accreditation.
  • Compose confidential and substantive program correspondence under the direction of the Program Director and GME staff.
  • Support administrative planning of annual Community Health Rotation, orientation, and onboarding/off-boarding process.
  • Serve as liaison between residency program and GME office as well as various agencies, organizations, and groups.
  • Manage computerized information systems related to collecting and storing program data, generating management reports, and documentation.
  • Assure resident/fellow records are compliant with ACGME requirements.
  • Monitor resident attendance and submit bi-weekly computerized payroll.
  • Oversee all resident-related human resources functions, including contracts, on-boarding functions, leave and disability documentation, promotion, and termination documentation.
  • Maintain a fund of knowledge related to changes and current trends within the specialty of the residency program, ACGME, and other related entities.
  • Act as liaison with Medical Board of California to ensure residents' timely acquisition of the California medical license and DEA.
  • Attend annual professional conferences to improve knowledge and skills in graduate medical education standards and best practices.
  • Support resident well-being by monitoring work environment stress and facilitating referrals to internal and external psychosocial support professionals.
  • Collaborate with GME staff to complete purchasing and purchase requests for residency program and program personnel.
Qualifications
  • Bachelor's Degree required or equivalent experience.
  • T-AGME certification preferred, or education and training in graduate medical education.
  • Two years administrative experience in graduate medical education (preferred), or healthcare administration, healthcare regulatory compliance, or academic medicine.
  • Detailed knowledge of the ACGME accreditation standards and processes, including core principles of graduate medical education.
  • Experience in heavy volume project management.
  • Understanding of human resources processes.
  • Documented capacity for self-direction and independent functioning.
  • Superior organizational and project management abilities.
  • Strong working knowledge of Microsoft Word, Excel, PowerPoint.
  • Facility in mastering new computer software programs.
  • Effective communication and interpersonal skills.
  • Excellent problem-solving and critical thinking abilities.
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Demands
  • The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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