Patient Services Representative, Ortho Clinic
14 hours ago
We are seeking a highly skilled and customer-focused Patient Services Representative to join our Orthopedic Clinic team at NorthBay Health. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.
Key Responsibilities- Provide exceptional patient care and support to patients and families
- Manage patient registration, scheduling, and insurance verification processes
- Ensure accurate and timely completion of medical records and other administrative tasks
- Collaborate with healthcare providers and other team members to ensure seamless patient care
- Develop and maintain strong relationships with patients, families, and healthcare providers
- High school graduate or equivalent preferred
- Some college business or computer coursework preferred
- Coursework in medical terminology preferred
- Current AHA or equivalent BLS certification required
- One to three years of customer engagement experience and/or service-centered role required
- Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred
- Competitive hourly salary range: $27.94 (based on years of experience)
- Medical, dental, and vision benefits for full and part-time employees and their families
- Tax-deferred 403b with a percentage matched by NorthBay Health
- Employee Assistance Program
- Tax-deferred dependent care plan
- Life Insurance
- Employee Recognition Program
- Vacation & Sick Time benefits
- Disability Insurance
- Wellness Program
- Generous shift differentials for eligible staff
NorthBay Health is a leading healthcare provider in Solano County, California. We are committed to delivering advanced medicine and exceptional patient care to our community. Our teams of medical experts are dedicated to providing compassionate and personalized care to our patients and their families.
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