Patient Services Representative, OP Rehab

2 hours ago


Fairfield, California, United States NorthBay Health Full time
Job Title: Patient Services Representative, OP Rehab

At NorthBay Health, we are seeking a highly skilled and customer-focused Patient Services Representative to join our team. As a key member of our Ambulatory Division, you will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.

Key Responsibilities:
  • Registration and scheduling of patient appointments
  • Insurance verification and medical records management
  • Providing excellent customer service and communication with patients, families, and healthcare providers
  • Working collaboratively with the clinical team to ensure seamless patient care
Requirements:
  • High school graduate or equivalent preferred
  • Some college business or computer course work preferred
  • Current AHA or equivalent BLS certification required
  • One to three years of customer engagement experience and/or service-centered role required
What We Offer:
  • Competitive hourly salary range: $27.94 (based on years of experience)
  • Medical, dental, and vision benefits for full and part-time employees and their families
  • Tax-deferred 403b with a percentage matched by NorthBay Health
  • Employee Assistance Program
  • Tax-deferred dependent care plan
  • Life Insurance
  • Employee Recognition Program
  • Vacation & Sick Time benefits
  • Disability Insurance
  • Wellness Program
  • Generous shift differentials for eligible staff

NorthBay Health is committed to providing advanced medicine to our community. We are dedicated to delivering exceptional patient care and improving the health and well-being of our patients. If you are a motivated and compassionate individual who is passionate about delivering outstanding patient care, we encourage you to apply for this exciting opportunity.



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