Debt Resolution Specialist

2 weeks ago


Anaheim, United States LeadAdvisors Full time

LeadAdvisors is seeking a driven and compassionate Debt Resolution Specialist to join our growing team. In this role, you will play a vital part in helping individuals navigate financial challenges and achieve their goals.

As a Debt Resolution Specialist, you will be responsible for guiding clients through debt settlement options, negotiating with creditors on their behalf, and developing personalized repayment plans. Your expertise and empathy will empower clients to regain control of their finances and build a brighter future.

Responsibilities:
  • Build rapport with clients, understanding their unique financial situations and goals.
  • Educate clients on various debt resolution strategies, including settlement options and negotiation tactics.
  • Negotiate effectively with creditors to secure favorable repayment terms for clients.
  • Develop and implement customized repayment plans tailored to each client's needs and budget.
  • Maintain accurate records of client interactions, payment arrangements, and progress updates.
  • Stay informed about industry best practices, regulations, and legal developments related to debt resolution.
Requirements:
  • Proven experience in sales or a customer-focused role within the financial services industry.
  • Exceptional communication and interpersonal skills, with the ability to build trust and rapport with clients.
  • Strong analytical and problem-solving abilities to assess client situations and develop effective solutions.
  • Proficiency in negotiation techniques and conflict resolution strategies.
  • A commitment to providing exceptional customer service and exceeding client expectations.

LeadAdvisors offers a dynamic and rewarding work environment where you can make a real difference in people's lives. We provide comprehensive training, ongoing support, and opportunities for professional growth.



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