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Customer Service Representative II
2 months ago
Patterson Companies is seeking a highly skilled Customer Service Representative II to join our Animal Health International team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our predominately cattle, equine, and swine production customers and sales representatives.
Key Responsibilities- Develop strong working relationships with customers, sales representatives, and manufacturing partners to ensure seamless order entry and customer satisfaction.
- Provide timely and accurate responses to customer queries, answer questions, and resolve issues in a professional manner.
- Communicate customer requirements and expectations to the outside sales representative or management team to ensure effective product recommendations and solutions.
- Identify opportunities to increase sales and services through proactive communication with customers.
- Perform administrative tasks, including processing customer transactions, maintaining accurate records, and generating reports.
- High School Degree or equivalent.
- Proven customer service and organizational skills.
- Observable accuracy and strong attention to detail.
- Demonstrated effective verbal, written, and interpersonal communication skills.
- General computer proficiency, including knowledge of MS Office.
- Competitive benefits package, including medical, dental, and vision coverage.
- 401(k) match retirement savings plan.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO) and holiday pay.
- Volunteer Time Off (VTO) and educational assistance program.
- Full Paid Parental and Adoption Leave.
- LifeWorks employee assistance program.
- Patterson Perks program.
Patterson Companies is a people-first company that values diversity and inclusivity. We believe that our employees' unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
