Front Office Director
1 week ago
The Remington hotel is seeking a highly skilled Front Office Manager to lead our front desk team and ensure seamless guest experiences. As a key member of our management team, you will be responsible for anticipating guest needs, resolving complaints, and providing exceptional customer service.
This role involves managing the front office team, including interviewing, hiring, supervising, training, and scheduling staff members. You will also collaborate with the General Manager to handle day-to-day accounting responsibilities, such as invoicing, POs, payroll, timekeeping, and PTO requests.
To succeed in this role, you will need to demonstrate a high work ethic, self-initiative, and independent judgment. You must be flexible and willing to work varying schedules to meet business needs, prioritize tasks, maintain focus, and complete work assignments on time.
Key Responsibilities
- Anticipate and respond to guest needs, maintaining a positive and professional demeanor at all times.
- Greet and check-in guests promptly and professionally, ensuring a warm welcome to the hotel.
- Resolve guest complaints in a timely and satisfactory manner, using creative problem-solving skills to ensure guest satisfaction.
- Accurately manage daily transactions on the MICROS system, ensuring accuracy and efficiency in all financial processes.
- Collaborate with the General Manager to handle day-to-day accounting responsibilities, including invoicing, POs, payroll, timekeeping, and PTO requests.
- Ensure proper staffing levels, including interviewing, hiring, training, and scheduling front desk agents, supervisors, and other support staff.
- Maintain accurate records and reports, utilizing computer skills and knowledge of hotel operating systems such as OnQ, iBuy, ADP, Microsoft, and Delphi.
Requirements and Qualifications
- Demonstrate a high work ethic, self-initiative, and independent judgment.
- Be flexible and willing to work varying schedules to meet business needs.
- Prioritize tasks, maintain focus, and complete work assignments on time despite frequent interruptions.
- Show enthusiasm for working as part of a team that provides exceptional guest experiences.
- Be open to learning and working in a multi-role capacity.
- Exhibit strong organizational skills and proficiency in computer software, particularly hotel operating systems.
- Bachelor's degree in Hospitality or related field preferred.
- At least 2-3 years of experience in hospitality management, preferably in a front office role.
Estimated Salary: $65,000 - $85,000 per annum, depending on experience and qualifications.
-
Front Office Director
5 days ago
Herndon, Virginia, United States Remington Full timeJob SummaryWe are seeking a highly skilled Front Office Manager/Accounting professional to join our team at Remington. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences, managing front office operations, and overseeing accounting tasks.Key ResponsibilitiesGuest Experience: Anticipate and respond to guest...
-
Front Office Operations Manager
4 weeks ago
Herndon, Virginia, United States Remington Full timeRemington Career OpportunityWe are seeking a highly skilled Front Office Operations Manager/Accounting Team Lead to join our team at Remington. This role is ideal for individuals who thrive in fast-paced environments and possess excellent communication skills.About the RoleThe successful candidate will be responsible for ensuring seamless front office...
-
Front Office Manager
2 weeks ago
Herndon, Virginia, United States Remington Full timeJob DescriptionAs Front Office Manager/Accounting, you will be responsible for the following key areas:Anticipating and responding to guest needs, maintaining positive guest relations at all times.Ensuring proper staffing levels, including interviewing, hiring, supervising, training, and scheduling front desk agents and other front office staff.Managing...
-
Hospitality Operations Director
4 days ago
Herndon, Virginia, United States Remington Full timeCompany OverviewRemington is a dynamic hospitality company that values excellence in service delivery. We are seeking an experienced professional to join our team as Front Office Manager/Accounting, responsible for leading the front office operations and ensuring seamless guest experiences.Job SummaryWe are offering a competitive salary of $65,000 per annum...
-
Senior Front End Developer
2 weeks ago
Herndon, Virginia, United States iQuasar Full timeCompany OverviewVIEWSOFT Inc. is a leading provider of innovative technology solutions, seeking an experienced Senior Front End Developer to join our team in Herndon, VA. With a strong focus on customer satisfaction and results-driven approach, we believe that talented professionals like you will play a crucial role in shaping the future of our company.We...
-
Front Desk Leadership Position
4 weeks ago
Herndon, Virginia, United States New Castle Hotels & Resorts Full timeJob Description:New Castle Hotels & Resorts is seeking a highly skilled and experienced Front Desk Supervisor to join our team.About the Role:The ideal candidate will have at least one-two year of progressive experience at a hotel front desk or other customer-related position. A high school education, as well as some college-related coursework, is preferred....
-
Front Desk Supervisor
2 hours ago
Herndon, Virginia, United States Island Hospitality Management Full timeAbout the JobWe are seeking a Front Desk Supervisor - Luxury Hotel to join our team at Island Hospitality Management. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, while also ensuring that all front desk operations run smoothly and efficiently.Key Responsibilities:Provide...
-
Front Office Coordinator
17 hours ago
Herndon, Virginia, United States Nova Foot and Ankle Full timeJob DescriptionWe are looking for a highly skilled and efficient Medical Assistant to support our physicians at NoVA Foot and Ankle. As a member of our team, you will play a critical role in ensuring seamless patient care and efficient office operations.Estimated salary: $50,000 - $65,000 per year, based on experience and location.Duties and...
-
Medical Assistant/ Front Desk Professional
4 days ago
Herndon, Virginia, United States Nova Foot and Ankle Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant/ Front Desk Professional to join our team at NoVA Foot and Ankle. This individual will be responsible for providing exceptional patient care and support in our busy medical office.Estimated Salary: $45,000 - $55,000 per year, depending on experience.Key ResponsibilitiesAssist...
-
Director of Operations
5 days ago
Herndon, Virginia, United States C2 Education - Herndon VA Full time**Job Summary**We are seeking an experienced professional to serve as our Assistant Director in Herndon, VA. This role involves taking on various responsibilities that support the successful functioning of our center, working closely with our team to deliver high-quality educational services to our clients.About YouYou will be a bright and detail-oriented...
-
Medical Director of Patient Services
6 days ago
Herndon, Virginia, United States One Medical Full timeAbout Our CompanyOne Medical is a leading provider of primary care solutions, challenging the industry status quo by making quality care more affordable, accessible and enjoyable. We're on a mission to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.As a Medical Director of...
-
Education Center Director Assistant
5 days ago
Herndon, Virginia, United States C2 Education - Herndon VA Full timeJob Summary">We are seeking an experienced Assistant Director to join our team at C2 Education in Herndon, VA. As a key member of our academic support team, you will play a vital role in providing exceptional educational services to students and their families.Responsibilities">The successful candidate will be responsible for:Interacting with clients and...
-
Herndon, Virginia, United States Remington Full timeJob Title: Front Office Manager/AccountingRemington is seeking an experienced professional to join our team as Front Office Manager/Accounting. This role is responsible for leading the front office operations, ensuring seamless guest experiences, and driving revenue growth.Key ResponsibilitiesLead the front office team, ensuring high levels of service...
-
Director of Operations Management
2 days ago
Herndon, Virginia, United States Cresa Full timeAbout CresaCresa is a partner who puts our clients' needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge.Job OverviewThe Director of Operations Management manages and leads the coordination of activities of multiple project teams and vendor partners to provide complete support to the...
-
Accounting and Guest Services Coordinator
2 weeks ago
Herndon, Virginia, United States Remington Full timeJoin Our TeamWe are looking for a highly skilled Front Office Manager/Accounting professional to join our Remington team. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences, managing front office operations, and overseeing accounting tasks.ResponsibilitiesGuest Service: Anticipate and respond to guest...
-
Hotel Operations Manager
6 days ago
Herndon, Virginia, United States Remington Full timeAbout the RoleThis is an exciting opportunity to join our Remington team as a Front Office Manager/Accounting professional. In this role, you will be responsible for providing exceptional guest experiences, managing front office operations, and overseeing accounting tasks.ResponsibilitiesGuest Relations: Develop and maintain positive relationships with...
-
Physical Security Project Director
3 weeks ago
Herndon, Virginia, United States Unlimited Technology Full timeJob OpportunityEstimated Annual Salary: $90,000 - $110,000Job DescriptionUnlimited Technology is a premier cyber and physical security specialty contractor with offices throughout the United States. We are committed to our core values of Passion, Collaboration, Innovation, and Adaptability.We are seeking an experienced Physical Security Project Director to...
-
Regional Sales Director
2 hours ago
Herndon, Virginia, United States Team Velocity Full timeJob OverviewAs a Regional Sales Director at Team Velocity, you will be responsible for driving sales growth in the southwestern region. This role involves prospecting, selling, and closing new clients with a focus on digital and targeted direct marketing solutions. You will work closely with the Regional VP of Sales to tackle heavy cold calling, research,...
-
Front Desk Professional
17 hours ago
Herndon, Virginia, United States Nova Foot and Ankle Full timeNoVA Foot and Ankle is a small medical office with 2 locations, dedicated to providing great customer service while ensuring all details are taken care of and patients see results.About UsWe are committed to delivering high-quality care to our patients, and we believe that our employees are the key to achieving this goal. As a member of our team, you will...
-
General Assistant Director
2 hours ago
Herndon, Virginia, United States Island Hospitality Management Full timeJob DescriptionAs our Assistant General Manager, you will play a pivotal role in shaping the overall strategy and direction of our hotel. Your primary responsibility will be to oversee the day-to-day operations of the Housekeeping and Front Desk Departments, ensuring that our guests receive unparalleled service and our staff is empowered to excel.Duties and...