Community Ambassador

5 days ago


Schiller Park, Illinois, United States Apple Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Community Specialist, Channel Retail. As a key member of our sales and business development team, you will be responsible for building strong relationships with multiple partner resellers and creating excitement around Apple products and services.

Key Responsibilities
  • Represent Apple within multiple partner stores, providing exceptional customer experiences and showcasing our products, accessories, and services.
  • Sell directly to customers, work closely with partners, and create new owners of our products, driving sales results and recommending Apple solutions.
  • Provide daily care and inspection of multiple points of sale, ensuring that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.
  • Educate partners and customers through in-store trainings, demos, and sales promotions, encouraging adoption of the Apple platform.
  • Distill key themes, nuances, and insights from store visits and share feedback with other Apple teams.
Requirements
  • Typically requires a minimum of 1-2 years of related experience.
  • Passion for helping customers and partners understand how Apple technology can enrich lives.
  • Curiosity for continuous learning and eagerness to share knowledge with others.
  • Outstanding customer focus, excellent communication skills, and ability to educate, inspire, and influence others.
  • Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale.
Preferred Qualifications
  • High level of integrity, trust, and accountability.
  • Strong self-motivation and ability to work independently in a fast-paced, constantly changing environment.
  • Effective time management, including ability to multitask, organize, and prioritize tasks.
  • Ambition for driving sales results and recommending Apple solutions.
About Apple

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about your EEO rights as an applicant.


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