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Seasonal Ambassador

1 month ago

Orland Park, Illinois, United States Lush Handmade Cosmetics Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Ambassador to join our team at Lush Handmade Cosmetics. As a Seasonal Ambassador, you will be responsible for delivering exceptional customer service, driving sales, and promoting our brand values.

Key Responsibilities
  • Sales and Customer Experience: Utilize our sales data and customer feedback to exceed sales goals, consistently deliver a world-class customer experience, and showcase our products' unique benefits and features.
  • Building the Brand: Educate customers on our brand values, including our stance on animal testing, sustainability, and social responsibility, and inspire others to join us in making a positive impact on the world.
  • Product Passion: Continuously expand your product knowledge, stay up-to-date on our products and ingredients, and make informed product recommendations for every customer's needs.
Team Involvement
  • Development: Utilize our resources to develop effective sales techniques and product knowledge, support the growth of your team, and increase sales.
  • Diversity, Equity, Inclusion, and Belonging: Encourage open communication, actively listen to team members' perspectives, and foster a sense of belonging by promoting teamwork and recognizing each employee's unique contributions.
Operational Excellence
  • Time and Attendance: Be punctual, reliable, and present at work, actively participate in teamwork, and prioritize your well-being by taking breaks when necessary.
  • Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
  • Stock and Inventory: Utilize our Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
  • Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Qualifications
  • Excellent customer service skills
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays