Vending Services Manager

1 week ago


Memphis, Tennessee, United States Navy Exchange Service Command Full time
Job Summary

We are seeking a highly skilled and experienced Vending Services Manager to join our team at the Navy Exchange Service Command. The successful candidate will be responsible for overseeing the planning, coordination, and supervision of vending operations at assigned activities.

Key Responsibilities
  • Plan, coordinate, and supervise all facets of vending operations, including procurement, inventory management, operating financials, and customer service.
  • Develop and implement procedures for controlling and managing inventory, merchandise accountability, vending merchandise replenishment systems, and preventive maintenance schedules for vending machines, equipment, and vehicles.
  • Review and analyze vending machine reports and operating summaries to ensure achievement of sales and profit goals.
  • Establish and maintain close liaison with area Exchanges to develop merchandising strategies and resolve operational concerns.
  • Supervise personnel, approve leave and vacation schedules, enforce work rules, and establish internal operating policies and procedures.
  • Develop and implement a comprehensive training program for all Vending Department associates.
  • Responsible for inventory control, warehouse storage, records maintenance, equipment repair, servicing, and installation of machines at activity and locations.
  • Resolve customer complaints and initiate action to avoid recurrence.
Requirements
  • Must possess a valid state driver's license.
  • Must possess the knowledge and skills necessary to operate a motor vehicle safely.
  • Must be able to pass appropriate background checks needed for the specific area of responsibility.
  • Pass the GSA defensive driving course.
Experience

The ideal candidate will have a minimum of four years of experience in merchandising, technical, or other responsible work, with a background in merchandising operations, vending maintenance, inventory levels, customer service, maintaining effective sanitation, security, and safety measures, and exempt or nonexempt supervisory experience.

Physical Requirements

The successful candidate will be required to regularly lift and transport moderately heavy objects weighing up to 40 lbs, occasionally handle heavier items with assistance or material handling equipment, and regularly walk, bend, and reach.



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