Financial Services Manager
6 days ago
About the Role
The Relationship Banker Team Lead at Regions Bank is a key position responsible for building and maintaining strong relationships with customers and prospects. This role requires a unique blend of sales, customer service, and leadership skills to drive business growth and customer satisfaction.
Key Responsibilities
- Partner with the Branch Manager to develop and implement sales strategies to meet business objectives.
- Conduct regular customer meetings to understand their financial needs and provide personalized solutions.
- Lead a team of bankers to achieve sales targets and provide coaching and guidance to ensure their success.
- Develop and maintain relationships with key customers and prospects to identify new business opportunities.
- Stay up-to-date with industry trends and competitor activity to ensure Regions Bank remains competitive.
- Collaborate with other departments to ensure seamless delivery of products and services to customers.
- Manage and resolve customer complaints and issues in a timely and professional manner.
- Develop and implement processes to improve customer satisfaction and loyalty.
- Provide regular feedback and coaching to team members to ensure they are meeting their sales targets and providing excellent customer service.
Requirements
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum 2 years of experience in sales, customer service, or a related field.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong leadership and coaching skills.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Bachelor's degree in business, finance, or a related field.
- Supervisory or management experience.
- Knowledge of financial products and services.
What We Offer
- Competitive salary and bonus structure.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) plan with company match.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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