Financial Services Manager

6 days ago


Memphis, Tennessee, United States Regions Bank Full time

About the Role

The Relationship Banker Team Lead at Regions Bank is a key position responsible for building and maintaining strong relationships with customers and prospects. This role requires a unique blend of sales, customer service, and leadership skills to drive business growth and customer satisfaction.

Key Responsibilities

  • Partner with the Branch Manager to develop and implement sales strategies to meet business objectives.
  • Conduct regular customer meetings to understand their financial needs and provide personalized solutions.
  • Lead a team of bankers to achieve sales targets and provide coaching and guidance to ensure their success.
  • Develop and maintain relationships with key customers and prospects to identify new business opportunities.
  • Stay up-to-date with industry trends and competitor activity to ensure Regions Bank remains competitive.
  • Collaborate with other departments to ensure seamless delivery of products and services to customers.
  • Manage and resolve customer complaints and issues in a timely and professional manner.
  • Develop and implement processes to improve customer satisfaction and loyalty.
  • Provide regular feedback and coaching to team members to ensure they are meeting their sales targets and providing excellent customer service.

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of experience in sales, customer service, or a related field.
  • Proven track record of meeting or exceeding sales targets.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong leadership and coaching skills.
  • Ability to work independently and as part of a team.

Preferred Qualifications

  • Bachelor's degree in business, finance, or a related field.
  • Supervisory or management experience.
  • Knowledge of financial products and services.

What We Offer

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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