Guest Services Manager
2 weeks ago
Key Responsibilities:
- Lead and mentor the front desk team to provide exceptional customer service.
- Manage daily front desk operations, including check-in and check-out processes.
- Address guest inquiries and resolve any issues that may arise during their stay.
- Ensure the front desk area is well-maintained and organized.
- Collaborate with other departments to enhance the overall guest experience.
Qualifications:
- Previous experience in a supervisory role within the hospitality industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficient in hotel management software and Microsoft Office Suite.
We are looking for a dedicated professional who is passionate about delivering high-quality service and creating memorable experiences for our guests. If you possess the skills and enthusiasm to excel in this role, we encourage you to consider this opportunity.
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