Front Desk Operations Manager

3 weeks ago


New York, New York, United States IGLA Tattoo Boutique Full time
About IGLA Tattoo Boutique

We are passionate about bringing creative visions to life through art. As a Front Desk Manager, you will be the welcoming face of our shop, providing an exceptional client experience and driving sales for tattoo services.

Located in Midtown Manhattan, we offer a competitive salary and sales-based incentives. You will oversee daily front desk operations, manage inventory, and support social media efforts to drive sales and client engagement.

Key Responsibilities:

  • Greet clients and visitors with a friendly and professional attitude.
  • Manage front desk operations, including answering phone calls and responding to inquiries.
  • Promote and sell tattoo services, upselling packages and designs when applicable.
  • Maintain the front desk area and lobby to ensure cleanliness and organization.
  • Handle payment transactions and maintain accurate records of sales and appointments.
  • Address client questions, concerns, or complaints with professionalism and care.

Qualifications:

  • Experience in front desk management, customer service, or retail, preferably in a tattoo shop or similar creative industry.
  • Proven sales skills with a track record of meeting or exceeding sales goals.
  • Strong interpersonal skills and a positive personality.
  • Exceptional organizational skills and the ability to multitask effectively.

Salary:$60,000 - $80,000 per year



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