Front Desk Operations Manager

3 weeks ago


New York, New York, United States Hilton Garden Inn 52nd Street Full time
As a Front Desk Supervisor at Hilton Garden Inn 52nd Street, you will play a critical role in delivering exceptional guest experiences and ensuring the success of our hotel team. We are seeking a highly motivated and experienced professional who can lead and develop our front desk staff, while also driving revenue growth and improving operational efficiency.

Key Responsibilities
• Supervise and coach front desk staff to deliver outstanding guest service, meeting our hotel's high standards of quality and consistency
• Manage front office operations, including room assignments, check-in and check-out procedures, and cash handling
• Analyze guest feedback and implement improvements to our services and amenities, resulting in increased guest satisfaction and loyalty
• Develop and execute marketing strategies to promote our hotel's offerings and drive revenue growth
• Collaborate with other departments to ensure seamless communication and effective problem-solving

Requirements and Qualifications
• 1-3 years of experience in a front desk or customer service role, preferably in a hospitality setting
• Strong leadership and communication skills, with the ability to motivate and guide team members
• Excellent problem-solving and conflict resolution skills, with a focus on delivering exceptional guest experiences
• Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills
• New York City Fire Safety Director Certification preferred

Salary and Benefits
This position offers a competitive salary of $58,000 per year, based on experience and qualifications. In addition, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.

  • New York, New York, United States IGLA Tattoo Boutique Full time

    About IGLA Tattoo BoutiqueWe are passionate about bringing creative visions to life through art. As a Front Desk Manager, you will be the welcoming face of our shop, providing an exceptional client experience and driving sales for tattoo services.Located in Midtown Manhattan, we offer a competitive salary and sales-based incentives. You will oversee daily...


  • New York, New York, United States Hampton Inn Full time

    Job DescriptionWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Hampton Inn.About the JobThis is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, ensuring that all guests feel...


  • New York, New York, United States Hilton Garden Inn 52nd Street Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Garden Inn 52nd Street. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and maintaining the highest standards of quality and...


  • New York, New York, United States Aimbridge Hospitality Full time

    **Job Title:** Front Desk Operations Manager**Company Overview:** As a global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results.**Salary Range:** $16.06-$24.09 per hour (based on...


  • New York, New York, United States Marriott International Inc Full time

    Job Summary">We are seeking a highly skilled and experienced Executive Front Office Director to join our team at The Ritz-Carlton Ladies and Gentlemen. As a key member of our front office management team, you will be responsible for overseeing the day-to-day operations of our front desk, ensuring seamless guest check-in and check-out processes, and providing...

  • Front Desk Manager

    1 day ago


    New York, New York, United States Lovella Salon Nyc Inc Full time

    Job OverviewWe are seeking a skilled Front Desk Manager to oversee the front desk operations and ensure excellent customer service.The ideal candidate will be responsible for managing the front desk area, greeting visitors professionally, answering phone calls, handling mail and packages, scheduling appointments, and assisting with administrative tasks.A...

  • Front Desk Manager

    3 weeks ago


    New York, New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full time

    Take Your Career to the Next Level as a Front Office ManagerWe are seeking an experienced and motivated professional to join our team as a Front Office Manager. As a key member of our Front Desk team, you will play a crucial role in delivering exceptional guest experiences and ensuring the smooth operation of our hotel's front office.About Endeavor...


  • New York, New York, United States Arlo Midtown Full time

    Key ResponsibilitiesAs an Assistant Front Office Manager at Arlo Midtown, your key responsibilities will include:Supervising the front office team, including Lobby Hosts and other support staff.Ensuring accurate and efficient check-in and check-out procedures.Handling guest complaints and resolving issues promptly and professionally.Maintaining a clean and...

  • Front Desk Manager

    3 weeks ago


    New York, New York, United States Lovella Salon Nyc Inc Full time

    Job OverviewWe are seeking a highly skilled and organized Front Desk Manager to oversee the front desk operations at Lovella Salon Nyc Inc. The ideal candidate will be responsible for ensuring excellent customer service and managing the front desk area to maintain a professional and organized environment.The successful candidate will have strong...

  • Front Desk Manager

    3 weeks ago


    New York, New York, United States IGLA Tattoo Boutique Full time

    Job Summary: We are seeking an organized and people-oriented Front Desk Manager to be the welcoming face of our shop. As the first point of contact for clients, you will play a key role in providing an exceptional client experience.About the Role: In this position, you will oversee daily front desk operations, drive sales for tattoo services, and ensure...


  • New York, New York, United States Soul Dental Full time

    Dental Front Desk Manager PositionSoul Dental in New York seeks an experienced Front Desk Manager to spearhead our patient experience initiatives. As a vital member of our team, you will be responsible for creating a warm and welcoming environment for our patients.Main ResponsibilitiesDevelop and implement efficient scheduling systems to minimize wait...


  • New York, New York, United States Grand Park Dental Full time

    Job DescriptionThe Front Desk Operations Director will play a critical role in maintaining the efficiency and productivity of our front office operations. This individual will be responsible for managing front desk staff, coordinating appointments, and ensuring accurate billing and payment processing.Responsibilities:Oversee front desk personnel and provide...


  • New York, New York, United States Hostelling International USA Full time

    Job Summary: We are seeking a skilled Front Desk Operations Lead to join our team at Hostelling International USA's HI New York City. This exciting opportunity involves overseeing the front desk operations, ensuring seamless guest experiences, and leading a team of guest services professionals. If you're a motivated individual with a passion for hospitality,...


  • New York, New York, United States The Greenwich Hotel Full time

    Job DescriptionAt The Greenwich Hotel, we are seeking a skilled Front Desk Supervisor to join our dynamic team. As a key member of our Front Desk Concierge team, you will be responsible for ensuring an exceptional guest experience.The ideal candidate will possess excellent leadership skills, with the ability to remain calm under pressure and provide a...


  • New York, New York, United States Soul Dental Full time

    Soul Dental Job DescriptionOur dental practice in New York is seeking a skilled Dental Front Desk Manager to lead our front office team. This role involves managing patient appointments, coordinating communication between patients and dental staff, and maintaining accurate records.We offer a competitive salary of $29-$34 per hour, along with opportunities...


  • New York, New York, United States Lovella Salon Nyc Inc Full time

    Job OverviewLovella Salon Nyc Inc. is seeking a highly motivated Customer Service Representative to join our front desk team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Duties:Manage the front desk area, including answering phones, handling mail and...


  • New York, New York, United States Apa Aesthetic Full time

    Apa Aesthetic is seeking a highly skilled Front Desk Coordinator to provide exceptional patient experience.Schedule and Workflow ManagementRegister new patients efficiently and according to established protocols.Verify and update patient information in a timely manner.Proactively manage the schedule to minimize wait times and ensure smooth workflow.Patient...


  • New York, New York, United States Hampton Inn Full time

    Job SummaryWe are seeking a highly motivated and experienced Hotel Front Desk Manager to join our team at Hampton Inn. As a key member of our front office staff, you will be responsible for supervising front desk operations and ensuring that all guests receive exceptional service.The ideal candidate will have a proven track record in hotel front desk...


  • New York, New York, United States The Greenwich Hotel Full time

    As a seasoned Hotel Front Desk Manager, you will be responsible for overseeing the Front Desk Concierge team at The Greenwich Hotel. This role requires a proven leader who can effectively manage day-to-day operations, ensure exceptional guest experiences, and provide support to the Front Office Manager and Assistant Front Office Manager.Key...


  • New York, New York, United States Balyasny Asset Management Full time

    Key ResponsibilitiesThe Office Administrator will be responsible for providing exceptional front desk services to internal and external clients. This includes greeting visitors, answering phones, and coordinating meetings.Main Tasks:Prepare conference rooms prior to guests' arrivalAssist with organizing/tracking accounts payable invoices and submit for...