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Customer Service Representative

2 months ago

Maple Shade, New Jersey, United States Holman Automotive Group, Inc. Full time
Job Summary

We are seeking a highly skilled Customer Support Representative to join our team at Holman Automotive Group, Inc.

Key Responsibilities
  • Handle incoming customer phone calls and resolve issues or reroute to a team member.
  • Follow up with customers as needed to ensure requests have been met.
  • Process policy changes, answer billing questions, and issue insurance documents.
  • Provide exceptional customer service and support to our valued customers.
Requirements
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of insurance policies and procedures.
  • Ability to maintain confidentiality and handle sensitive customer information.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.