Customer Service Ambassador
2 weeks ago
At David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support throughout their shopping journey.
Key Responsibilities:- Welcome and Engage Customers: Greet customers with a warm and welcoming smile, and engage with them to understand their needs and preferences.
- Provide Expert Advice: Offer expert advice on our products and services, including wedding dresses, alterations, and accessories.
- Resolve Customer Concerns: Proactively address customer concerns and resolve issues in a timely and professional manner.
- Support Sales and Alterations: Assist customers with sales and alterations, including processing orders and ensuring accurate fit and quality.
- Maintain Store Standards: Ensure the store is maintained to the highest standards, including visual merchandising and inventory management.
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- 1-2 Years Retail Experience: 1-2 years of retail experience in an apparel, service, or specialty store environment is preferred.
- Rewarding Environment: Work in a dynamic and rewarding environment with a team of passionate and dedicated professionals.
- Competitive Pay: Earn competitive hourly pay rates and participate in a team bonus program.
- Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401K program.
We're committed to creating a culture that values diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.
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