Customer Service Ambassador

2 weeks ago


Maple Shade, New Jersey, United States David's Bridal Full time
Customer Service Representative Job Description

At David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support throughout their shopping journey.

Key Responsibilities:
  • Welcome and Engage Customers: Greet customers with a warm and welcoming smile, and engage with them to understand their needs and preferences.
  • Provide Expert Advice: Offer expert advice on our products and services, including wedding dresses, alterations, and accessories.
  • Resolve Customer Concerns: Proactively address customer concerns and resolve issues in a timely and professional manner.
  • Support Sales and Alterations: Assist customers with sales and alterations, including processing orders and ensuring accurate fit and quality.
  • Maintain Store Standards: Ensure the store is maintained to the highest standards, including visual merchandising and inventory management.
Requirements:
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • 1-2 Years Retail Experience: 1-2 years of retail experience in an apparel, service, or specialty store environment is preferred.
Benefits:
  • Rewarding Environment: Work in a dynamic and rewarding environment with a team of passionate and dedicated professionals.
  • Competitive Pay: Earn competitive hourly pay rates and participate in a team bonus program.
  • Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401K program.

We're committed to creating a culture that values diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.



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