Field Operations Technician
2 weeks ago
This role entails utilizing a mobile service vehicle to visit client sites and deliver in-field diagnostics, training, repairs, and installations. The successful candidate should demonstrate efficiency and a willingness to occasionally work overtime and weekends.
Compensation & Benefits:
- Eligible for performance-based profit sharing
- Comprehensive benefits package available
- Opportunities for training and professional development
Key Responsibilities:
- Conduct onsite service, installations, and product support
- Diagnose, inspect, repair, and maintain equipment
- Ensure a clean work environment and properly maintained tools
- Identify opportunities for enhanced customer service
- Advise clients on parts and service requirements
- Address client inquiries and provide effective solutions
- Follow up on service and sales inquiries
Qualifications:
- 3-5 years of relevant industry experience
- Strong mechanical aptitude
- Basic proficiency in computer skills
- Exceptional customer service and communication abilities
- Valid driver's license required
- Willingness to travel 35-40%
- Authorized to work in the region
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