Field Operations Technician

2 weeks ago


McKinney, Texas, United States RDO Equipment Co. Full time
Field Service Technician

This role entails utilizing a mobile service vehicle to visit client sites and deliver in-field diagnostics, training, repairs, and installations. The successful candidate should demonstrate efficiency and a willingness to occasionally work overtime and weekends.

Compensation & Benefits:

  • Eligible for performance-based profit sharing
  • Comprehensive benefits package available
  • Opportunities for training and professional development

Key Responsibilities:

  • Conduct onsite service, installations, and product support
  • Diagnose, inspect, repair, and maintain equipment
  • Ensure a clean work environment and properly maintained tools
  • Identify opportunities for enhanced customer service
  • Advise clients on parts and service requirements
  • Address client inquiries and provide effective solutions
  • Follow up on service and sales inquiries

Qualifications:

  • 3-5 years of relevant industry experience
  • Strong mechanical aptitude
  • Basic proficiency in computer skills
  • Exceptional customer service and communication abilities
  • Valid driver's license required
  • Willingness to travel 35-40%
  • Authorized to work in the region


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